Smart Money People Logo

Monzo: Current Account reviews

4.92
Based on 14,977 reviews, last reviewed 8th Feb 2025
800% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Top Class Customer Service I have needed to contact Monzo a few times, their customer service team are always very quick at responding and go above and beyond to help. Their AER... Read more Reviewed on: 8th February 2025
Ash's avatar
Ash

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14978)

Review of the Monzo, Current Account:

Monzo App sets the standard

5
The Monzo app is currently setting the benchmark for how good banking apps can be. Really easy to use with lots of great features. The product offerings aren't the strongest yet and they are beaten on interest rates by some competitors (such as Zopa), also it took them ages to offer a decent overdraft facility... but their app is really second to none. Reviewed on: 4th April 2023

I have been a loyal customer for 6 years now, Monzo...

5
I have been a loyal customer for 6 years now, Monzo made my life easier when I moved to the UK. It is the only bank account I have and I love all the features on the app. Reviewed on: 7th February 2025

Had Monzo since before it was a bank, still use it t...

5
Had Monzo since before it was a bank, still use it to this day. Amazing service, amazing insight. Reviewed on: 7th February 2025

I've been a monzo customer for 8 years roughly and e...

5
I've been a monzo customer for 8 years roughly and enjoyed my experience compared to conventional banking. Reviewed on: 7th February 2025

The best bank and marketing team going

5
I've been with Monzo for years and It's the best bank I've ever used. The Interface, usability, support and value with perks and rewards is unbeaten. Also, their marketing on LinkedIn deserve an award. Reviewed on: 7th February 2025

Sometimes i used in the world on holyday

5
Sometimes i used in the world on holyday Reviewed on: 5th February 2025

Awesome bank then and now.

5
Awesome bank then and now. Always innovating and improving. The premium account is amazing value for money. Reviewed on: 5th February 2025

Excellent bank account

5
The Monzo app works well and has good loan offers, the money is safe. Reviewed on: 3rd February 2025

Love my Monzo account.

5
Love my Monzo account. Like the fact you can see transactions immediately, can get paid a day early if need be , round ups, pots. I just think they’re great. Have just gone “full Monzo” and pay monthly but what I get for that is amazing. Multiple insurances that include my family members too and other perks I’ve never seen with other banks. Have been a victim of fraud before and the customer service was excellent. Have recommended to others and a few friends have signed up. I also like the fact you don’t get charged to use your card abroad and they give a good exchange rate too. Perfect all round. Reviewed on: 1st February 2025

Great app

5
App has some really great features and makes it super easy to keep track of transactions and savings. I love that I’m able to do “loose change” round ups and paying for a perks account doesn’t bother me as there are some great incentives included. Reviewed on: 29th January 2025

It's been well so far.

5
It's been well so far. Haven't really done much with Monzo but it seems good so far. I can't really stand firm for their security due to rumour on tiktok I heard. Reviewed on: 24th January 2025

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Monzo has a range of products available. Check the ratings of each product to find the right one for you. View all products