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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19407 reviews)

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4.85

Based on 19,407 reviews, last reviewed 26th May 2026

25% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really easy to use. Really easy to use. Comes in handy for putting cash in account. No need to go to a branch you can just do it at your local store with pay point machin... Read more Reviewed on: 26th May 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19407)

The best bank app ever

It’s a great app to navigate, and I get reminders et cetera which is brilliant, and the customer service if you need it is brilliant too. Reviewed on: 13th April 2021

Flexible, trouble free

Ability to freeze cards at will, swift notifications, reliable Reviewed on: 13th April 2021

The best bank!

Monzo is perfect, its intuitive UI and easy to use app make it perfect to keep on top of your money and the pots feature is perfect for budgeting and saving! Reviewed on: 13th April 2021

Simplicity in a Bank

Been a monzo customer for a few years and absolutely love it. Many others have smart apps etc but monzo goes the step further Reviewed on: 13th April 2021

Top quality

Really easy to use, excellent customer service. Best bank I've used. Reviewed on: 13th April 2021

Excellent service

So easy to use, quick response if you need help. Brilliant! Reviewed on: 13th April 2021

Easy bank to deal with. Nothing hidden and brilliant customer service

Good service, very well put together app for managing your finances and easy to understand. Premium features seem more worth while than a high street bank as they focus on what people actually want and not just what they're able to get their hands on at the time. Customer support is quick and easy and they're adding new features all the time to close the gap on a high street bank Reviewed on: 13th April 2021

Excellent customer service

Excellent customer service, had a text through within minutes of reporting a fraud and we were able to discuss it and get it resolved. App is quick and easy to use with lots of helpful features. Reviewed on: 13th April 2021

Monzo is literally amazing!

I switched from my normal bank to Monzo about a year ago and it was the best decision I ever made! So easy to use and manage your money! Love Love Love! Reviewed on: 13th April 2021

Everything you could want

Opened a Monzo to get the best exchange rates on holiday a few years ago, and since changed to using it full time. Has all the features you could ever want, the ability to get your pay packet a day early is a life saver, and the pots system is fantastic. Reviewed on: 13th April 2021

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