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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (17935 reviews)

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4.92

Based on 17,935 reviews, last reviewed 14th Feb 2026

34950% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent customer service My daughter works for monzo. Myself and my other daughter have monzo accounts and an excellent customer service with all the help you need Reviewed on: 14th February 2026

Latest lowest rating:

1

They put my account on hold for no reason at all and... They put my account on hold for no reason at all and took them 2 weeks to answer my emails and they took my money too, will never bank with and most c... Read more Reviewed on: 12th February 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (17935)

Amazing bank, flexible and easy to save.

Amazing bank, flexible and easy to save. Adds interested as well as other benefits Reviewed on: 10th February 2026

Best flex and Current account- the app and tracking...

Best flex and Current account- the app and tracking is unparalleled Reviewed on: 10th February 2026

I think it’s such an easy and convenient bank to use...

I think it’s such an easy and convenient bank to use and great benefits. Even for transactions between friends just makes everything so much easier Reviewed on: 10th February 2026

It’s an amazing online bank account, costumer servic...

It’s an amazing online bank account, costumer service 10/10 Reviewed on: 10th February 2026

Monzo has been a great bank for me.

Monzo has been a great bank for me. I love the app, it is so easy to use and navigate, the perks are great and customer service when I need help was excellent. I would recommend Monzo to anyone. Reviewed on: 10th February 2026

Like your best friend

Monzo is a down-to-earth bank. It’s like your friend. Tells you when you need to top up your account because there is a direct debit (or other payment) due. It helps you save with little pots. I saved enough for Christmas last year and had some left! Exchange rates are always brilliant too. Can’t fault this bank personally Reviewed on: 10th February 2026

I've never had a problem Monzo

I've never had a problem with my in-app experience with Monzo. The only issue I've had is that sometimes my apple pay using monzo doesn't go through but my physical card always works in that case. Reviewed on: 10th February 2026

Best bank about

Brilliant app and excellent customer service. Reviewed on: 10th February 2026

Ive made an account on monzo mid last year and since...

Ive made an account on monzo mid last year and since then i havent had any issues with my money or my account, so goid that i havent been to the bank once Reviewed on: 10th February 2026

Never had any issues,payment come out fast exchange...

Never had any issues,payment come out fast exchange rate in different currencies is perfect Reviewed on: 10th February 2026

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