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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14978 reviews)

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4.92

Based on 14,977 reviews, last reviewed 8th Feb 2025

800% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Top Class Customer Service I have needed to contact Monzo a few times, their customer service team are always very quick at responding and go above and beyond to help. Their AER... Read more Reviewed on: 8th February 2025

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14978)

Review of the Monzo, Current Account:

Brilliant bank for budgeting

Really changed the way I budget and Monzo have helped me save a lot more than I used to. Innovative features like Get Paid Early, Bills Pots and other savings pots are so helpful. Brilliant bank! Reviewed on: 11th November 2019

I've been using Monzo for years and I can't even ima...

I've been using Monzo for years and I can't even imagine using a different bank as my main account. The experience has been great, and I've been using premium (now Max) which gives me so many extra benefits (e.g. I travel a lot and I needed a travel insurance, but decided to pay for Monzo instead of a separate company I'd need to deal with). Reviewed on: 5th June 2024

They don't really support you if you've been the vic...

They don't really support you if you've been the victim of a scam. Plus the customer service takes ages to get back to you. It's almost as if there is no real human behind the customer service wall. This makes me weary of them. It's a shame because all of the other perks and features are quite nice. Reviewed on: 5th June 2024

Easy to setup and acess your funds

Easy to setup and acess your funds Reviewed on: 3rd June 2024

Better banking!

Better banking! Didn’t think it was possible, but Monzo has made me interested in my money! Reviewed on: 2nd June 2024

Best bank i have ever been with!

They offer various perks, a free 1 year railcard and weekly greggs. Like how could i ask for more? The service is reliable and i love the system where you use pots to save money in! Overall Monzo is now the main bank I use. You can even ask for your pay a day early! Reviewed on: 2nd June 2024

Brilliant bank, easy to use , easy to send money and...

Brilliant bank, easy to use , easy to send money and track your spending also. Reviewed on: 30th May 2024

I recommend monzo

I have had a mozo card for going on 4 years now ever had an issue that wasn't sorted quickly the ability to see money coming to the account and get the day before is a key benefit that drew me to monzo Reviewed on: 29th May 2024

Fantastic provider. Monzo the One

Fantastic provider. Easy to use and revolutionised the game for virtual banking. Resolve issues quickly and make it so easy to do banking. Reviewed on: 29th May 2024

I love Monzo, I have almost all my finances with the...

I love Monzo, I have almost all my finances with them now. App is reliable and easy, never have issues, payments go through and it’s very secure. Reviewed on: 28th May 2024

Terrible customer service.

Terrible customer service. No updates to fraud enquiry in over a month and support staff send a consistent stream of copy and paste answers with no further information and full of patronising words and emojis. Impossible to speak to someone who can actually help. Reviewed on: 27th May 2024

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