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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (15534 reviews)

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4.92

Based on 15,534 reviews, last reviewed 3rd Mar 2025

6590% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo is exactly what a modern bank should be. Monzo is exactly what a modern bank should be... Innovative, intuitive, efficient, responsive and reliable. Reviewed on: 3rd March 2025

Latest lowest rating:

1

No Longer Trustworthy or Reliable I switched to Monzo for full banking, drawn in by the promises of a modern, trustworthy service. In the past, I believed they were a forward-thinking ... Read more Reviewed on: 17th February 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (15534)

Review of the Monzo, Current Account:

Not bad at all

Great benefits, but still get charges for use Reviewed on: 14th November 2018

Monzo is easy and straightforward to use.

Monzo is easy and straightforward to use. They are always suggesting ways for me to save and invest my money. They are a great bank. Reviewed on: 1st March 2025

Meet expectations

Good service experience and meet expectations Reviewed on: 1st March 2025

Monzo is brilliant.

Monzo is brilliant. Top rate service. Reviewed on: 1st March 2025

Good and supporting

Resolve the query asap , and support on and off and they also provide discount and cashback... Reviewed on: 1st March 2025

Exceptional and Seamless Banking

One time, my card was checked without my knowledge. Fortunately, I was able to freeze it immediately without needing to contact customer support. However, even while my card was in a frozen state, it was checked again. I was able to reach customer support easily, and they promptly blocked the card, saving the day. They also assisted me with alternative payment options, which proved to be extremely helpful. Before I requested a new card, I noticed that I had received fake Monzo details, which I promptly reported to Monzo customer support. Despite this challenging situation, I found Monzo’s money management and payment methods to be exceptionally user-friendly and customer-centric. A huge appreciation to the entire team for their outstanding support! Reviewed on: 1st March 2025

Ideal for older people

Monzo helps me to budget, something I've always struggled to do. Easy to contact & very friendly & helpful. I'm in my 60s & Monzo makes banking easy for me. Reviewed on: 1st March 2025

Monzo bank very Good perfect perfect

Monzo bank very Good perfect perfect Reviewed on: 1st March 2025

Monzo is good value for money, like what it offers

Monzo is good value for money, like what it offers Reviewed on: 1st March 2025

Great visibility and control of my money

I appreciate the effort made by the Monzo team to make money work for everyone, and I’m excited that it meets an increasing number of my needs. It doesn’t lead on price, but it does give me tremendous visibility and control over my money, which is arguably more valuable! Reviewed on: 1st March 2025

great website

website is very easy to use, gives you lots of information about savings pots, interest rates and changing from your current account is dealt with by Monzo. Reviewed on: 1st March 2025

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