Smart Money People Logo

Monzo: Current Account reviews

4.92
Based on 14,852 reviews, last reviewed 15th Jan 2025
67% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo has a good apps and services Monzo has a good apps and services Reviewed on: 15th January 2025
Nathaniel P's avatar
Nathaniel P

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14852)

Review of the Monzo, Current Account:

Great bank and excellent customer service

5
Great bank and excellent customer service Reviewed on: 14th January 2025

Easy to setup and acess your funds

5
Easy to setup and acess your funds Reviewed on: 3rd June 2024

Better banking!

5
Better banking! Didn’t think it was possible, but Monzo has made me interested in my money! Reviewed on: 2nd June 2024

Best bank i have ever been with!

5
They offer various perks, a free 1 year railcard and weekly greggs. Like how could i ask for more? The service is reliable and i love the system where you use pots to save money in! Overall Monzo is now the main bank I use. You can even ask for your pay a day early! Reviewed on: 2nd June 2024

Brilliant bank, easy to use , easy to send money and...

5
Brilliant bank, easy to use , easy to send money and track your spending also. Reviewed on: 30th May 2024

I recommend monzo

5
I have had a mozo card for going on 4 years now ever had an issue that wasn't sorted quickly the ability to see money coming to the account and get the day before is a key benefit that drew me to monzo Reviewed on: 29th May 2024

Fantastic provider. Monzo the One

5
Fantastic provider. Easy to use and revolutionised the game for virtual banking. Resolve issues quickly and make it so easy to do banking. Reviewed on: 29th May 2024

I love Monzo, I have almost all my finances with the...

5
I love Monzo, I have almost all my finances with them now. App is reliable and easy, never have issues, payments go through and it’s very secure. Reviewed on: 28th May 2024

Terrible customer service.

1
Terrible customer service. No updates to fraud enquiry in over a month and support staff send a consistent stream of copy and paste answers with no further information and full of patronising words and emojis. Impossible to speak to someone who can actually help. Reviewed on: 27th May 2024

account opening experience is efficient.

3
account opening experience is efficient. Reviewed on: 25th May 2024

simple and easy to use

5
it is very straightfoward and easy to use. everything can be done through the app at the click of a button and there are good partnerships. e..g wise Reviewed on: 24th May 2024

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Monzo has a range of products available. Check the ratings of each product to find the right one for you. View all products