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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14852 reviews)

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4.92

Based on 14,852 reviews, last reviewed 15th Jan 2025

67% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo has a good apps and services Monzo has a good apps and services Reviewed on: 15th January 2025

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14852)

Review of the Monzo, Current Account:

Great bank and excellent customer service

Great bank and excellent customer service Reviewed on: 14th January 2025

Inability to easily reach customers service

Couple weeks ago my card was stolen and money taken from my account to purchase items I did not initiate. I have never been so frustrated especially trying to get in contact with its customer service. Almost like monzo is not interested in engaging with the customers no matter the issue. It has been a long and tiresome Reviewed on: 24th May 2024

Monzo has quite literally changed my financial life.

Monzo has quite literally changed my financial life. There just aren’t enough good things I can say about it. It’s banking as it should be. Easy, convenient, with help when I need it. The pots function, the kerching noise, the unique card, the analysis. I love it all. Reviewed on: 24th May 2024

It is very user friendly.

It is very user friendly. The online banking gives a satisfactory experience to the users. We can generate personalised statement whenever we want giving the users ultimate control on their accounts. We can add our other bank accounts and credit cards to have all the information under one app. Reviewed on: 24th May 2024

Veering user friendly and best services

Veering user friendly and best services Reviewed on: 24th May 2024

Excellent service on a simple app.

Very quick and easy to set up a simple online app. Instant use notification. Great as a foreign currency card exchange rate shown immediately no charges for use abroad Reviewed on: 24th May 2024

Makes banking and budgeting so easy!

Makes banking and budgeting so easy! Love the pots as all your direct debits come from there so you can see exactly what disposable income you’ve got. Also means savings can be divided into categories. Love it. Reviewed on: 24th May 2024

Great rates when abroad and way cheaper than the Hig...

Great rates when abroad and way cheaper than the Highstreet banks Reviewed on: 24th May 2024

Great bank!

Great bank! Easy to use app, good interest rates Reviewed on: 24th May 2024

Better than any High Street bank

Great product, love the ease of spending abroad and how the exchange rate is the best available, savings rate is better than any High street bank for instant access. Love the updates from monzo when ever I make a purchase or transaction I get instant update to my phone. My favourite bank by z long mile, the regular High Street banks can learn so much from these about modern day banking. Reviewed on: 24th May 2024

I love Monzo , at home or aboard.

I love Monzo , at home or aboard. I don’t know what I would do without it. With the no fees and easy exchange rate it makes holidays that little less stressful. The use of multiple pots and round up is great too. Reviewed on: 24th May 2024

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