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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14848 reviews)

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4.92

Based on 14,848 reviews, last reviewed 9th Jan 2025

75% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good for everything Efficient. Good at organising your money with pots(with decent interest i may add). Flawless when transferring money to other accounts - i had issues ... Read more Reviewed on: 27th November 2024

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14848)

Review of the Monzo, Current Account:

AVOID THIS BANK! CROOKS AND. CRIMINALS

Monzo Bank froze my account and made the decision to close it, withholding all of my funds and leaving me and my two young children—a six-month-old baby and a toddler—without any way to buy food, pay for heating, or keep our electricity on. I provided Monzo with every piece of documentation they requested, including proof of an incoming transaction from a well-established UK business and all related invoices, yet they have ignored everything. Instead, they’ve kept our money and left us in the dark without a word of explanation. I am horrified by how Monzo has treated us. After repeatedly explaining to them how serious our situation is and showing them proof that we have access to no other means or funds from elsewhere they took the unimaginable step of blocking my phone number entirely from being able to call them and cutting off any way for me to reach them via a call. No calls or messages ever became heated or escalated, I simply begged for help to get my children and me through this crisis. For Monzo to prevent me from even contacting them is heartless and cruel. No bank or financial institution blocks your phone number to ensure it’s harder and difficult for you to obtain your funds and should never treat a customer this way even if they have decided to terminate banking relationship our crime is that a uk business paid us and we provided everything they asked for immediately. This is not how a regulated financial institution should behave—it’s what you would expect from criminals who take your money and disappear, with no thought or care for the people they harm. I am at my breaking point. We are suffering without access to our own funds, and the stress is unbearable. Monzo has shown complete disregard for our well-being even tho stated plenty of times and begged for release of our funds and made them aware on numerous occasions about the young children,Their actions are unethical, unprofessional, and shockingly inhumane. Reviewed on: 7th November 2024

Another good mobile banking app, I like the round up...

Another good mobile banking app, I like the round up feature that adds up spare change and invests or puts into savings Reviewed on: 24th May 2024

Easy to use and free to use in Europe

Easy to use and free to use in Europe Reviewed on: 24th May 2024

Great job folks!

From the UX to the representative savings accounts, this little company feels like it has it all. I feel I can really save whilst making the most of the offers that Monzo has - with Flex, pots and more! Reviewed on: 23rd May 2024

Great product and app works really well.

Great product and app works really well. Premium features are good value for money. Good savings rates and great isa option Reviewed on: 23rd May 2024

Much better than high street banks!!!

I have no issues with Monzo. A very good bank. Much better than high street banks!!! Reviewed on: 23rd May 2024

Great app, very helpful guidance, easy to use.

Great app, very helpful guidance, easy to use. Overseas spend is a great feature as is shared tabs Reviewed on: 23rd May 2024

Monzo Forever

I CASSed away a few years ago and instantly regretted it - now I’m back no financial incentive will ever tempt me to leave again as everything Monzo does is so much better Reviewed on: 21st May 2024

I have a standard account with Monzo.

I have a standard account with Monzo. I don’t pay for any extras and I find it really easy to use. I like how easy and simple the layout is, and being able to quickly transfer money and just being able to move your money around so easy. It’s so simple to pay other people as well, and I really like the “pots” feature. Reviewed on: 16th May 2024

Easy to use and has clever ways to help you...

Easy to use and has clever ways to help you save Reviewed on: 7th May 2024

Quick & easy

very easy to set up, make quick payments/ manage money, and easy to manage via the app Reviewed on: 3rd May 2024

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