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Monzo: Current Account reviews

4.92
Based on 14,852 reviews, last reviewed 15th Jan 2025
67% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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0%
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0%
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1%

Latest highest rating:

5

Monzo has a good apps and services Monzo has a good apps and services Reviewed on: 15th January 2025
Nathaniel P's avatar
Nathaniel P

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14852)

Review of the Monzo, Current Account:

As someone who is Bipolar they've consistently offer...

5
As someone who is Bipolar they've consistently offered excellent service by implementing extra agreed safeguards to safeguard me from those who may try to take advantage Reviewed on: 13th January 2025

Monzo Forever

5
I CASSed away a few years ago and instantly regretted it - now I’m back no financial incentive will ever tempt me to leave again as everything Monzo does is so much better Reviewed on: 21st May 2024

I have a standard account with Monzo.

5
I have a standard account with Monzo. I don’t pay for any extras and I find it really easy to use. I like how easy and simple the layout is, and being able to quickly transfer money and just being able to move your money around so easy. It’s so simple to pay other people as well, and I really like the “pots” feature. Reviewed on: 16th May 2024

Easy to use and has clever ways to help you...

4
Easy to use and has clever ways to help you save Reviewed on: 7th May 2024

Quick & easy

5
very easy to set up, make quick payments/ manage money, and easy to manage via the app Reviewed on: 3rd May 2024

The best bank account out there i was sceptical at f...

5
The best bank account out there i was sceptical at first the app is top dollar kerching ! Reviewed on: 27th April 2024

Keep up the good work!

4
Monzo has been my bank provider since the day I moved to the UK to work. My collegues needed me to set up an account fast and for a foreigner who is just starting to adjust to a new country this sometimes can be tricky. Compared with the other banks Monzo was the easiest and fastest to sign up to, and 5 years after i don't regret that choice. I've seen many useful changes being implementent over the years which have made the usability better. I'm always in control of my finances which gives me a great peace of mind. I'm using Monzo for my personal account and I also set up a joint account which works very well (it took sometime to be approved though and until them we were using the shared tabs function which is not too bad). The only thing i've not been using is the Flex credit card because I feel it doesn't actually provide the benefits of an actual credit card. Reviewed on: 26th April 2024

Great digital banking

5
I have been with Monzo for about 4 or 5 years. Customer service was good when I needed to contact them, polite and helpful. Their app is very easy to use, they are always imroving it and ask for recommendatins from customers on how to improve. Credit card called Flex with the option of 3 months interest free or spread payments over 12 months. Interest rates are very fair. Have recommended this bank in the past and would do so again. Reviewed on: 21st April 2024

a next-level bank...

5
Monzo is a next-level bank, easy to navigate and their customer service is excellent. The key features easily accessible, and in addition to often being the first to introduce new features and services, they actively engage their customer based. I've been with them for more than 4 problem-free years. Reviewed on: 21st April 2024

So much better than hsbc

5
Has been a delight since I got Monzo in 2017 Reviewed on: 20th April 2024

It is perfect as i want wondorful amazing

5
It is perfect as i want wondorful amazing Reviewed on: 19th April 2024

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