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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (16799 reviews)

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4.92

Based on 16,799 reviews, last reviewed 1st Apr 2025

31400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Mondo is awesome! Mondo is awesome! The most innovative and progressive banking services I have used Reviewed on: 1st April 2025

Latest lowest rating:

1

Poor customer support Their customer service is shockingly poor—what should have been a simple issue turns into week long ordeal Reviewed on: 24th March 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (16799)

Review of the Monzo, Current Account:

Monzo quiet response to payment dispute is excellent.

Monzo quiet response to payment dispute is excellent. The app is very user friendly Reviewed on: 7th February 2024

Mondo is awesome!

Mondo is awesome! The most innovative and progressive banking services I have used Reviewed on: 1st April 2025

always reliable

easy to use, in ever country, app easy to access even when i had to switch phones Reviewed on: 31st March 2025

I have had no problems, and it’s very easy to...

I have had no problems, and it’s very easy to use Reviewed on: 31st March 2025

I've only had good experiences..

I've not had any big issues that required huge support so not much time to test their customer service. I have heard some horrors but I imagine that can happen with other banks too - but they do have a physical store where the can resolve. My own experience has been positive, and i've made use of the useful features with a free monzo account such as early pay, flex, etc.. Reviewed on: 31st March 2025

Refreshingly usable app

Monzo was the first bank that had a useable and intuitive (and fun!) app. I initially only used it for nights out and holidays but it was so easy to use and pretty quickly, it became my main bank. Not only is it easy to use, it's well designed. The confirmation notification of the purchase you just made is invaluable, as is the categories which help track spending. It's just a really great app and bank Reviewed on: 31st March 2025

Quick, friendly and efficient.

Quick, friendly and efficient. Easy to navigate, friendly 24/7 help service. Reviewed on: 31st March 2025

User friendly, visually stunning, informative

I use a Monzo current account alongside my everyday banking, as a way to separate different "pots" of money and save for different things. So, as you can imagine, my favourite feature is the "Pots" that allow you to do just that, removing them from your normal current account balance so you aren't tempted to spend them! It's much easier than creating several current accounts or savings accounts with my regular bank. I actually firs decided to get Monzo after I was recommended it by a friend, when it was still relatively new, and was one of the few cards you could use abroad without extortionate fees, or having to tell your bank you'd decided to go on holiday. It still does all of this fantastically, so that's another tick from me. I also love how it gives you an easy-to-read breakdown of what you've been spending your money on. Also, their socials team are HILARIOUS. Reviewed on: 31st March 2025

Amazing and friendly to use on a daily basis

Amazing and friendly to use on a daily basis Reviewed on: 31st March 2025

Monzo - banking at your fingertips

Monzo has been my banking partner since I started my journey as a freelancer, it's banking at your fingertips literally , as getting funds, overdrafts , loans or Flexi credit cards is all a click away , apply and within hours you have the answer. Banking has never been simpler. Reviewed on: 31st March 2025

My experience

I’ve had multiple bank account some taken money out and some with poor help lines but Monzo has never let me down Reviewed on: 31st March 2025

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