Write a review

Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.37 (814 reviews)

View other Nationwide products

4.29

Based on 814 reviews, last reviewed 23rd Nov 2024

60% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

68%

18%

Latest highest rating:

5

I am a Nationwide Flex Account for 40 years or more. I have been with the Nationwide Flex Account for 40+ years and online operation for many many years without problem. It is easy to use, displays all ... Read more Reviewed on: 23rd November 2024

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024

Read all reviews See your review

About this product

The FlexAccount is Nationwide’s ‘every day, fee-free bank account’. Opening a FlexAccount is a way to become a member of Nationwide, opening new opportunities for exclusive savings accounts. FlexAccount holders can benefit from a mobile banking app and arranged overdraft options.

Before opening a new current account, check customer reviews for the provider and product. Genuine customer experiences are the best way to gain valuable insight into a financial product. We collect Nationwide FlexAccount reviews to help you make an informed decision when choosing your new current account.

Find out how long customers have had their FlexAccounts and how satisfied they’ve been. Read about the benefits of being a member of Nationwide. Learn more about the features of the mobile banking app and how helpful account holders find it to be. All of this and more can be found in our Nationwide FlexAccount reviews.

Perhaps you already have a FlexAccount? Why not write a review on Smart Money People to help others like you make better financial decisions? Share your honest experience with the account and provider. Is the FlexAccount your main current account? Would you recommend the account to your family and friends? What are the main pros and cons you’ve experienced with the account? Have you had any experience with the customer service team? Write a Nationwide FlexAccount review today.

Nationwide FlexAccount reviews (814)

Review of the Nationwide, FlexAccount:

Been with his bank organisation 1985.

Been with his bank organisation 1985. It's a building society rather than a bank, but provides dividends to its members, who are also account holders. Only downsides are overdraft rates of 42%, which are requirements from the bank of England, and customer service phone lines for flex account customers can be very slow. The FlexPlus and premium rate accounts receive a much quicker response. Reviewed on: 12th April 2024

card reader slavery

Every time I need to transfer to a new person they still require card reader so have to wait till I get back home Reviewed on: 13th December 2023

Excellent service

Staff always helpful, site is very secure. Reviewed on: 10th October 2023

My money has been stolen by this Nationwide

I have been a customer with nationwide building society for over 19 years ; with no justification or so far my account has withheld without access to my money; I requested the account to be closed and at the time of writing this text here, over 3 weeks or money hasn’t been sent, avoid them as they are very racist bank in the UK Reviewed on: 6th October 2023

AVOID AVOID AVOID AT ALL COST

AVOID AVOID AVOID AT ALL COST AVOID AVOID AVOID AT ALL COST Banking with them 20 years. Today they froze my account becouse I made a payment of £750 to my brother account and they decided its fraud. Bare in mind we have same surname. Call them, toldem thats not fraud its me sending my money to my brother account.Lots of intrusive questions, why, what for, my brother date of birth, insinuating that I may suport criminal activities, I gave them the reson they said they are not convinced as i could make it up. Is this for real ?? Whats wrong with this people? They froze my account cos Loren felt like it. What a dystopian world we live in? I will sort out legal advise and I am out off there. Discussing costumer service. Reviewed on: 26th September 2023

Available polite easy

Vey welcoming in Branch you feel like you belong not just another punter Reviewed on: 25th August 2023

Flexaccount

Always deal online very easily. Reviewed on: 24th August 2023

Local service

This building society branch is nearby and staffed by real, knowledgeable and friendly people. Hooray! Reviewed on: 24th August 2023

Happy welcoming staff at Merthyr Tydfil branch

Banked there for over 40 years always been happy with service. Staff welcoming and always friendly Reviewed on: 24th August 2023

Reliable service and they strive to find new ways to help customers.

I've had a Nationwide current account for a long time. I've opened others but kept using Nationwide as my main account because it is easy to use and reliable. They are keen for feedback from customers and to find new ways to help. Reviewed on: 11th August 2023

Overdraft facilities

I had an account with Nationwide with a £1000 overdraft. I also had a credit card. I occassionally used my overdraft but never extensively. £300 at most. They reduced my overdraft to £850. For the next 6 months; i never used my overdraft and they the reducted it again to £250. I feel they should give the customer a choice rather then just reducing the overdraft. Or at lease give a reason as to why. I like to have an overdraft as a safety net but I never used it. So that is why i swtiched banks. Reviewed on: 9th August 2023

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub