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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.37 (812 reviews)

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4.30

Based on 812 reviews, last reviewed 10th Oct 2024

84% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

68%

18%

Latest highest rating:

5

Several different options on how to use my accounts. Several different options on how to use my accounts. including, whcih i think is very important, being able to go into branch and speak face to face w... Read more Reviewed on: 10th October 2024

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024

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About this product

The FlexAccount is Nationwide’s ‘every day, fee-free bank account’. Opening a FlexAccount is a way to become a member of Nationwide, opening new opportunities for exclusive savings accounts. FlexAccount holders can benefit from a mobile banking app and arranged overdraft options.

Before opening a new current account, check customer reviews for the provider and product. Genuine customer experiences are the best way to gain valuable insight into a financial product. We collect Nationwide FlexAccount reviews to help you make an informed decision when choosing your new current account.

Find out how long customers have had their FlexAccounts and how satisfied they’ve been. Read about the benefits of being a member of Nationwide. Learn more about the features of the mobile banking app and how helpful account holders find it to be. All of this and more can be found in our Nationwide FlexAccount reviews.

Perhaps you already have a FlexAccount? Why not write a review on Smart Money People to help others like you make better financial decisions? Share your honest experience with the account and provider. Is the FlexAccount your main current account? Would you recommend the account to your family and friends? What are the main pros and cons you’ve experienced with the account? Have you had any experience with the customer service team? Write a Nationwide FlexAccount review today.

Nationwide FlexAccount reviews (812)

Review of the Nationwide, FlexAccount:

BEST FRIEND

Over the last 50 years Nationwide have helped me with a current account, savings and a mortgage; I could not have been happier with their service. Reviewed on: 21st November 2019

THE VERY WORST SERVICE EVER!!!!!!!!!!!!!!!!!!!!!!!!!

Members of staff are the RUDEST people that I have ever met at in my life! Very entitled, arrogant and condescending! Whenever I am at the Hayes and Uxbridge branches, I do NOT feel welcomed at all! They have messed up transcations of a lot money from Natwest! I AM VERY HAPPY THAT IT WILL HAVE BEEN SUCCESSFULLY RESOLVED/SORTED OUT! BUT WORDS TO DESCRIBE THE SERVICE: PATHETIC, ATROCIOUS, INCOMPTENT, PITIFUL AND GARBAGE! I COULD NOT CARE LESS/GIVE DAMN ABOUT THEIR CEO, MANAGING DIRECTOR! I AM THE PERFECT CUSTOMER AND I BOTH DEMAND/DESERVE IMPECCABLE PERFECTION! Reviewed on: 7th July 2024

Something's gone very wrong at the Nationwide

I've been a customer with Nationwide for more than 20 years and over that time held considerable savings with them and a mortgage. I don't know what has happened in the last couple of years but they seriously need the regulators to take a look at their conduct and their claims to be a Building Society, I haven't had any of the so called 'fairer share' payments and it's now looking like Nationwide is now a bank - NOT a building society. They don't have the right in my eyes to abuse their position and straddle both sides of the fence. You are seemingly now expected to make them your key banker. That's wrong and misleading and goes against the idea of mutual status. Furthermore they have given the wrong impression to the public as recently ruled by ASA (Advertising Standards Authority) that they are not closing branches. Mine has closed in Tottenham which is an area that needs Building Societies close by not 'close by' in more affluent / profitable parts of London. Furthermore I put an application in to switch from HSBC to Nationwide. I had documents emailed to me relating to the switchover - but there's no trace of the application or any proper follow-through which concerns me about how they are handling information also. I've started a process of ending my business with them when it's now clear you can get much better savings rates and service elsewhere. Something has gone very wrong with this once much loved institution. People need to be aware of this. Reviewed on: 18th June 2024

I have been with Nationwide since I was 18 and have...

I have been with Nationwide since I was 18 and have always been so impressed with their service. This is the second year I have received £100 pounds from them as they share their profits with their members which is a great and fair incentive to be with them too. I would never switch to any other bank or building society. Reviewed on: 17th June 2024

A current account with many benefits, breakdown car...

A current account with many benefits, breakdown car assistance, travel insurance or mobile insurance Reviewed on: 12th June 2024

I have been with them many years and love that they...

I have been with them many years and love that they do not have shareholders except the customers. It makes them value for money and customers are getting a cashback this year. Reviewed on: 11th June 2024

Never had a problem with this service.

Never had a problem with this service. All payments have always arrived on time and, as for in-bank dealings, staff have been friendly. Reviewed on: 4th June 2024

Been with them for over 30 years

Been with them for over 30 years, never had a problem with them Reviewed on: 2nd June 2024

I've been banking with nationwide for over two years...

I've been banking with nationwide for over two years now after regularly switching accounts for the switch bonuses. Even with switch incentives from other banks I haven't been convinced to move away from nationwide. Customer service has always been great & available products regularly competitive Reviewed on: 28th May 2024

Very good bank I have had no problems at all.

Very good bank I have had no problems at all. Very friendly staff in branch and on the phone. Reviewed on: 28th May 2024

I switched from metro bank to nationwide and the sup...

I switched from metro bank to nationwide and the support I had was fantastic. We had a few admin errors but I was well looked after by the team in our local nationwide. Reviewed on: 28th May 2024

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