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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.37 (816 reviews)

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4.33

Based on 816 reviews, last reviewed 14th Jan 2025

25% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

68%

18%

Latest highest rating:

5

Everything is excellent. Everything is excellent. Responds immediately and resolves whatever I need. When I call, they are very nice and explain step by step what I have to do... Read more Reviewed on: 14th January 2025

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (816)

Review of the Nationwide, FlexAccount:

Been with Nationwide for over 20 years and have neve...

Been with Nationwide for over 20 years and have never once had an issue with their services. Customer service have always been beyond helpful and I'm always confident about being able to contact them for any queries. Reviewed on: 24th May 2024

Great bank, very helpful and easy to use app

Having switched from Lloyds to Nationwide a decade ago I am now a long standing customer. The app is really easy to use ane the staff are really helpful. Reviewed on: 13th January 2023

Great everyday account

Free account for everyday use, great customer service, always help with any problems quickly. Reviewed on: 11th January 2023

Great and easy to use product

Great and easy to use product. Have been using it for many years on a daily basis from the app on my phone. Reviewed on: 11th January 2023

Supportive and knowledgeable

Helped me through tough financial times and were supportive of my plight. Reviewed on: 10th January 2023

All you need from a Current Account

It does all you expect from a Current Account, reliably, consistently and efficienctly. Reviewed on: 10th January 2023

Wouldn't honour their promise

Wouldn't honour a switch after it was their fault it wasn't processed in time. Zero communication. Went into branch several times with no progress. Lost me £200, lost them a switch. Reviewed on: 6th January 2023

FUMING

Absolutely FUMING. YET AGAIN nationwide doing 'works' that means I can't access MY OWN TRANSFER, which means I can't BUY MY KIDS DINNER!!! SICK TO ******* DEATH OF NATIONWIDE! Reviewed on: 10th December 2022

Poor customer service

Poor customer service Nationwide didn't give me access to my own money Reviewed on: 6th December 2022

Awesome staff at witham branch

So today I needed assistance as I’m disabled mentally and physically and I had some paperwork that was not bank related, I rang my local branch (witham) amd spoke to the manager Shirley Richards she invited me to come along and they would help, my son kindly gave me a lift and I was seen immediately by the server and Shirley I really cannot rate them enough this is the 2nd time in a few months that they have helped they witnessed my signature for me which helped massively with my paperwork and solved my issue, without Shirley amd her team I don’t know what I would have done! So many thanks for all your help I wouldn’t hesitate to contact you again. Reviewed on: 17th November 2022

Absolutely brilliant service

Called in Chester branch 27/10/2022 to deposit cash inside ATM had fault which was dealt with promptly by the manager..the cashier counted it manually,the manager was Lou and cashier Delwyn.amazing service.thank you. Reviewed on: 27th October 2022

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