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Nationwide: FlexAccount reviews

4.63
Based on 1,114 reviews, last reviewed 3rd Sep 2026
78% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026
Sarah J's avatar
Sarah J

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026
Colleen's avatar
Colleen

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

A good reliable bank that offers a full range of ser...

5
A good reliable bank that offers a full range of services and excellent incentives Reviewed on: 12th June 2025

Only place near me that still has a branch.

5
Only place near me that still has a branch. Staff in branch are always helpful. Reviewed on: 12th June 2025

17 years a customer and very happy

5
17 years a customer and very happy Reviewed on: 27th May 2025

Fantastic building society, Best decision to switch

5
Fantastic building society, best thing I ever did was switch over to them many years ago now. II've received fair sharer payments from them yearly, as well as other monetary opportunities from them, I have been with 3 different banks/building society's and this by far for me personally is the best one that gives back to its members Reviewed on: 23rd May 2025

Excellent customer service, no fees and cash bonuses

5
Excellent customer service, no fees and cash bonuses Reviewed on: 22nd April 2025

Excellent product

5
Excellent product, easy to use app, and I recently received a £50 loyalty bonus or something like that Reviewed on: 19th April 2025

Easy to change account type

5
Always received a good service from Nationwide. When the account we held was no longer appropriate for us, staff informed us how to change the account type easily & simply online. This process was then incredibly quick to implement. Reviewed on: 19th April 2025

The flexaccount is a reliable standard current account

4
The flexaccount is a reliable standard current account, I usually have one open in case I need it. Reviewed on: 18th April 2025

Best current account, exactly what I need

5
Best current account, exactly what I need Nd easy to manage all my needs on their app Reviewed on: 17th April 2025

Switching to Nationwide was one of the smartest move

5
Switching to Nationwide was one of the smoothest banking experiences I’ve had. I took advantage of their switch offer, and everything—from the account transfer to receiving the reward—was seamless and well-communicated. The app is user-friendly, and their customer service has been consistently responsive and helpful. It’s refreshing to bank with an institution that feels both modern and trustworthy. Definitely recommended for anyone considering a change! Reviewed on: 16th April 2025

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