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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.42 (930 reviews)

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4.45

Based on 930 reviews, last reviewed 21st Jul 2025

77% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (930)

My money has been stolen by this Nationwide

I have been a customer with nationwide building society for over 19 years ; with no justification or so far my account has withheld without access to my money; I requested the account to be closed and at the time of writing this text here, over 3 weeks or money hasn’t been sent, avoid them as they are very racist bank in the UK Reviewed on: 6th October 2023

AVOID AVOID AVOID AT ALL COST

AVOID AVOID AVOID AT ALL COST AVOID AVOID AVOID AT ALL COST Banking with them 20 years. Today they froze my account becouse I made a payment of £750 to my brother account and they decided its fraud. Bare in mind we have same surname. Call them, toldem thats not fraud its me sending my money to my brother account.Lots of intrusive questions, why, what for, my brother date of birth, insinuating that I may suport criminal activities, I gave them the reson they said they are not convinced as i could make it up. Is this for real ?? Whats wrong with this people? They froze my account cos Loren felt like it. What a dystopian world we live in? I will sort out legal advise and I am out off there. Discussing costumer service. Reviewed on: 26th September 2023

Available polite easy

Vey welcoming in Branch you feel like you belong not just another punter Reviewed on: 25th August 2023

Flexaccount

Always deal online very easily. Reviewed on: 24th August 2023

Local service

This building society branch is nearby and staffed by real, knowledgeable and friendly people. Hooray! Reviewed on: 24th August 2023

Happy welcoming staff at Merthyr Tydfil branch

Banked there for over 40 years always been happy with service. Staff welcoming and always friendly Reviewed on: 24th August 2023

Reliable service and they strive to find new ways to help customers.

I've had a Nationwide current account for a long time. I've opened others but kept using Nationwide as my main account because it is easy to use and reliable. They are keen for feedback from customers and to find new ways to help. Reviewed on: 11th August 2023

Overdraft facilities

I had an account with Nationwide with a £1000 overdraft. I also had a credit card. I occassionally used my overdraft but never extensively. £300 at most. They reduced my overdraft to £850. For the next 6 months; i never used my overdraft and they the reducted it again to £250. I feel they should give the customer a choice rather then just reducing the overdraft. Or at lease give a reason as to why. I like to have an overdraft as a safety net but I never used it. So that is why i swtiched banks. Reviewed on: 9th August 2023

all good at nationwide

a great place to go.Staff always friendly Reviewed on: 21st July 2023

Avoid at all costs

Don't bank with Nationwide as they treat fraud victims as suspects, despite the Police and the Fraud Bureau saying that your a victim Reviewed on: 17th July 2023

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