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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.37 (814 reviews)

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4.29

Based on 814 reviews, last reviewed 23rd Nov 2024

60% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

68%

18%

Latest highest rating:

5

I am a Nationwide Flex Account for 40 years or more. I have been with the Nationwide Flex Account for 40+ years and online operation for many many years without problem. It is easy to use, displays all ... Read more Reviewed on: 23rd November 2024

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024

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About this product

The FlexAccount is Nationwide’s ‘every day, fee-free bank account’. Opening a FlexAccount is a way to become a member of Nationwide, opening new opportunities for exclusive savings accounts. FlexAccount holders can benefit from a mobile banking app and arranged overdraft options.

Before opening a new current account, check customer reviews for the provider and product. Genuine customer experiences are the best way to gain valuable insight into a financial product. We collect Nationwide FlexAccount reviews to help you make an informed decision when choosing your new current account.

Find out how long customers have had their FlexAccounts and how satisfied they’ve been. Read about the benefits of being a member of Nationwide. Learn more about the features of the mobile banking app and how helpful account holders find it to be. All of this and more can be found in our Nationwide FlexAccount reviews.

Perhaps you already have a FlexAccount? Why not write a review on Smart Money People to help others like you make better financial decisions? Share your honest experience with the account and provider. Is the FlexAccount your main current account? Would you recommend the account to your family and friends? What are the main pros and cons you’ve experienced with the account? Have you had any experience with the customer service team? Write a Nationwide FlexAccount review today.

Nationwide FlexAccount reviews (814)

Review of the Nationwide, FlexAccount:

Been with his bank organisation 1985.

Been with his bank organisation 1985. It's a building society rather than a bank, but provides dividends to its members, who are also account holders. Only downsides are overdraft rates of 42%, which are requirements from the bank of England, and customer service phone lines for flex account customers can be very slow. The FlexPlus and premium rate accounts receive a much quicker response. Reviewed on: 12th April 2024

One of the very few banks/ buildong societies inves...

One of the very few banks / building societies investing in their high street branches and going that step further to be the best. Reviewed on: 15th February 2024

I have been to a local branch and customer service w...

I have been to a local branch and customer service was stunning. Reviewed on: 10th February 2024

Great benefits and peace of mind

Great benefits and peace of mind, well worth the small monthly fee to know my phone, breakdown and travel are all accounted for. Reviewed on: 5th February 2024

Friendly, in-person service and online great too

I have had an excellent experience with Nationwide. I love that they have branches on the high street and it is genuinely possible to go in and speak to someone. I do bank online, and that is great too, I find the phone app and website very easy to use and the card reader adds a good level of security. Still, especially when I am anxious about anything money-related, it is so good to be able to enter a branch and speak to someone. The staff are always helpful and have an amazing manner with customers, including senior citizens. Branches I’ve used have included Hove, Brighton (London Road), Guildford, Epsom, and Aberystwyth. Great experience every time, thank you! Reviewed on: 5th February 2024

I have had accounts with them for more than 40...

I have had accounts with them for more than 40 years Reviewed on: 26th January 2024

Good customer service both online and face to face

Good customer service both online and face to face Reviewed on: 23rd January 2024

Brilliant products and especially rewards for loyalt...

Brilliant products and especially rewards for loyalty - something hard to find in financial services. Customer service is second to none and they are very supportive. Initiatives such as Fairer Share and supermarket shopping cashback have been deeply positive initiatives especially in terms of the cost of living crisis. Overall a brilliant building society. Reviewed on: 10th January 2024

Been a nationwide current account customer for years...

Been a nationwide current account customer for years and they have always been reliable easy to deal with. No question of me changing in the near future. App is a little over complicated now compared to newer user interfaces, but this very good Reviewed on: 8th January 2024

Archaic

It's like banking in the 50s. Dreadful. They send you a silly plastic card reader you need to do any sort of action. Even access your account. Reviewed on: 30th December 2023

Simply dreadful

I have had nothing but problems dealing with Nationwide. It has been the worst experience I have ever had with any banking organisation. I have been lied to and let down every time I have tried dealing with them, the service has been completely inadequate. I also have a Virgin Bank account, they have been great with no issues. I am now closing the Nationwide account to move elsewhere. I would highly recommend using anyone else rather than Nationwide. Reviewed on: 28th December 2023

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