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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.32 (249 reviews)

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4.29

Based on 249 reviews, last reviewed 17th Jan 2025

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

21%

Latest highest rating:

5

Trusted bank with an ethical mindset Nationwide is a trusted bank. I switched away from Nationwide a few years ago to take advantage of a switching bonus but I regretted doing it as Natio... Read more Reviewed on: 17th January 2025

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Nationwide FlexDirect reviews (249)

Review of the Nationwide, FlexDirect:

Ethical banking for the people

I like this building society's ethics. Customers service is always very friendly and helpful. I really appreciated the 5% cashback on spending in February, March and April. The heavy use of card ready is a bit annoying but they've been taking steps to reduce the amount of time the card reader is needed Reviewed on: 10th April 2023

Great Bank

As the Big 6 shrink and stick two fingers up to their customers, Nationwide seems to be caring, staying and supporting customers with a great range of accounts, lots of staff and excellent branches.. Reviewed on: 31st December 2017

Competitive rates

Good interest rates and customer service. Reviewed on: 6th December 2017

Great deals shame anout the app

I get excellent interest and rates at nationwide. The app however is a little tricky and you can only pay a new person by using a computer rather than just the app. Reviewed on: 26th November 2017

A good place to bank

I have banked with Nationwide for many years. I have found them to be straightforward, helpful and honest. They always try to help, and have specialist staff who are easy to contact when I need more in-depth advice. Whilst no easy access accounts offer great returns, I find Flexdirect a good product that fulfills my day-to-day banking requirements. It is easy to use and all the basics can be done at the ATM machine. A great help in very small bank that happens to very busy! Reviewed on: 21st November 2017

A mutual

As well as being ethically sound, The Nationwide BS has good accounts suitable for all. Our small local branch has been very helpful to us over the years. Reviewed on: 19th November 2017

Good Benefits

Moved from another high street bank to Nationwide Flexdirect account. It has great benefits with a % interest on anything in the account, which i note not many current accounts do. Similarly I have the linked saver with 5%. The woman in branch i set up the account with was very helpful and ran me through everything and could answer all questions. She was great, no wavering she knew her stuff. Reviewed on: 15th November 2017

Banking with benefits

I have always had a nationwide account but in the past few years have changed to Flex direct because of the travel insurance. The customer support is excellent, I recently had trouble claiming back from a flight delay and they helped me, covering my claim and offering me a great deal on long term travel plans. Reviewed on: 10th November 2017

Great interest rates, no strings, and easy to set up

I had a great experience opening my FlexDirect account - I applied through the app, it took less than 5 minutes, and it was up and running! I love that I didn't have to go in to an office to set it up. I also love that there are no strings attached - i.e. that I don't have to set up a certain number of direct debits to get the great (5%!) interest rate so long as I pay in at least £1000 per month. Most bank accounts have far more hoops to jump through and Nationwide is the best I've come across on this side. The online portal has a bit of a dated look and feel through a web browser, but the app is completely modern and what you'd expect from a bank in 2017. All around I am very impressed. Reviewed on: 8th November 2017

Best interest rate on £2500

This is a fantastic interest rate for a year on up to £2500! 5% = £125 You can also open a linked savings account for another 5% interest!! Everything to love about this bank! Reviewed on: 8th November 2017

A real Money Boost

They make your savings queries so much easier. I opened this account from the advice of the Assistant. She made it clear exactly what benefits I would be getting along with the best way to save regularly. She helped me every step of the way with my application. I am now getting a great higher rate of interest and am at last seeing my money start to grow. Reviewed on: 8th November 2017

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