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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.97 (315 reviews)

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3.97

Based on 315 reviews, last reviewed 10th Apr 2025

1300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

65%

10%

21%

Latest highest rating:

5

FlexPlus account is good value for money. The FlexPlus account is really good value for money. The monthly fee is £18 and includes mobile phone insurance, travel insurance and breakdown cover!... Read more Reviewed on: 10th April 2025

Latest lowest rating:

1

Disappointing NW Flexplus Mobile Insurance Experience I’ve been a Nationwide FlexPlus account holder for five years, primarily attracted by the additional mobile phone insurance. Until this month, I hadn’... Read more Reviewed on: 24th December 2024

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (315)

Review of the Nationwide, FlexPlus:

Good product with decent ancilliaries for an ok price.

Having been with an 'ethical' bank for a while who turned out to be anything but when it came to hiding thing from customers I decided it was time to switch. I wanted to bundle in certain annual policies so they were all in one place and provided the cover I needed. Nationwide's Flex Plus account costs me £120 per year in subscription fees which after replacing 2 x breakdown policies and my annual holiday insurance has worked out slightly cheaper all in. The account is easy to run with online banking and the Nationwide app, I've never needed to speak to their call centres and have only been into branch when I needed to pay coins over the counter. I have had no real reason to complain since opening the account (13 months ago) although there are some things I wanted (or still want) to improve. Details of these are below: - Branches will only take 5 x coin bags per account by day. Bit of a drag the first time I made the trip into town to pay in loads of coins I'd saved only to have to go back again. - No cover for motorcycles on the breakdown cover (this was actually changed after I'd been with them about six months so no longer an issue - very pleased) - Debit cards not contactless (Nationwide now support ApplePay however so I'm sorted now as I use an iPhone, it would still be an inconvenience if I didn't). All in all the account fulfils my needs with the extra bonus of identity theft protection and extended warranty (neither of which I'm particularly fussed for but will probably come in handy should I ever need them). In the limited contact I've had with Nationwide staff they've been friendly and professional although have the same annoying habit of trying to sell you something whenever you speak to them, I'm happy enough to say no though so not too much of an issue. Reviewed on: 25th August 2015

Easy online banking and very simple to switch funds...

Easy online banking and very simple to switch funds to get better savings rates. The annual bonus is a great touch that other banks do not offer. Reviewed on: 23rd May 2024

A stonkingly good mutual banking service

Nationwide are my main bank and I have several products with them. They are very professional - a mutual which is important to my values- offer a wide range of products & have great customer service. Offering both digital and high street banking Reviewed on: 13th April 2024

Good value for money, flex plus offers a lot of serv...

Good value for money, flex plus offers a lot of services phone insurance break down convert etc Reviewed on: 12th April 2024

Market leading, quietly bold and no issues getting h...

Market leading, quietly bold and no issues getting help when something goes wrong. Largest branch network in the UK, and face to face banking is so important Reviewed on: 3rd April 2024

No Brainer!

Just changed to flex plus, no-brainer, slightly less than cost of AA annual membership + travel insurance & phone insurance! Reviewed on: 11th March 2024

Everything works just as it should do

Everything works just as it should do Reviewed on: 11th March 2024

Amazing service with the flex plus

Amazing service with the flex plus, insurance and breakdown cover included within the monthly price. I've had to use the breakdown service a few times and it's now provided by the aa. In-store and online service is great, everyone is really helpful and friendly. Reviewed on: 24th February 2024

Excellent Service and Product.

Excellent Service and Product. Reliable, easy to use and secure. Reviewed on: 21st February 2024

Long standing customer

I have been a customer for over 40 years and have always been satisfied with their services Reviewed on: 18th February 2024

Good honest building society that offers banking.

Good honest building society that offers banking. Reviewed on: 18th February 2024

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