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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.96 (314 reviews)

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3.96

Based on 314 reviews, last reviewed 4th Apr 2025

1200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

65%

10%

21%

Latest highest rating:

5

Customer Loyalty properly earned. Despite an aversion to having a paid for account, Nationwide Flexplus works out cheaper than paying for the packaged elements separately. Also they ac... Read more Reviewed on: 4th April 2025

Latest lowest rating:

1

Disappointing NW Flexplus Mobile Insurance Experience I’ve been a Nationwide FlexPlus account holder for five years, primarily attracted by the additional mobile phone insurance. Until this month, I hadn’... Read more Reviewed on: 24th December 2024

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (314)

Review of the Nationwide, FlexPlus:

Excellent value - and so far it delivers

It's hard to argue with the value of the FlexPlus account - £13 a month for worldwide travel cover AND mobile phone insurance AND breakdown/recovery makes it a no-brainer for me as I'd be buying all those anyway. I was a bit concerned whether the breakdown cover would match up to my previous provider but I had to use it over the Easter weekend and it was excellent service. Quick, efficient, friendly. Brilliant. Reviewed on: 3rd April 2018

Nationwide current account

Nationwide have a good selection of current accounts, online app works well. Reviewed on: 15th February 2024

Low fuss, high value premium account.

Low fuss, high value premium account. Easy to deal with on the phone, online and on their app. All round they are a great bank to use Reviewed on: 15th February 2024

Great value and really puts the customer first.

Great value and really puts the customer first. Competitive products and rates with package account excellent value for the family. Reviewed on: 15th February 2024

Do not take out insurance with this bank...

Insurance isn't worth paper it's wriitten on Reviewed on: 30th December 2023

Pity

The staff were great. The computer system was not thought out well. Over complicated and verbose The actual policy is excellent Reviewed on: 3rd December 2023

Poor

Have flex plus travel insurance. Flights got delayed and missed our international flights. There was 8 of us going, and all other banks insurance (4 different companies) paid out except nationwide. Theres a lot of smallprint they hide behind and customer service is poor Reviewed on: 7th November 2023

Brilliant

Great service, great value package and easy to set up Reviewed on: 23rd August 2023

Flexability

Having the ability to upgrade ans downgrade from a flex plus at will is such a useful tool, started driving brilliant ill upgrade. going on holiday next month I'll upgrade, don't need it when I get back no worried ilk down grade again. Oh no, I smash my phone, no worries I have a flex plus still I'll claim on the insurance... pesky internationally transaction fees... no worries I'm not being charged with my flex plus... such a useful and flexible price of equipment to switch in and out of as needed! Reviewed on: 28th July 2023

Useless.waste of money and time.they scam people

I insured my phone with flex plus and I lost it.at the begging they didn’t want to believe I lost my phone at the end they accept it but they sent me an empty package and I couldn’t prove that I didn’t receive the phone.DO NOT OPEN FLEX PLUS ACCOUNT. Reviewed on: 25th July 2023

Very Little Insurance Cover

Our Holiday was cancelled due to the Travel Agent going into liquidation. The Nationwide Flexplus unbelievably wouldn’t cover us for this, so pretty useless insurance really. Reviewed on: 19th June 2023

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