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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 4.03 (352 reviews)

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4.03

Based on 352 reviews, last reviewed 28th Mar 2026

2400% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

66%

10%

20%

Latest highest rating:

5

Meticulous Nationwide Ambient staff, very caring people, and meticulously prepared to help us customers Reviewed on: 28th March 2026

Latest lowest rating:

2

AA breakdown cover from Nationwide flex plus I hit a pothole and burst a tyre at midday. Reporting procedure was quick and efficient, however AA came after 2 hours of reporting and I had to wait ... Read more Reviewed on: 3rd March 2026

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (352)

The customer service providers are very efficient, u...

The customer service providers are very efficient, understanding and professional. They have a very friendly manner. Nationwide is always giving back. Reviewed on: 24th August 2024

The rewards with the card are worth the monthly fee...

The rewards with the card are worth the monthly fee and we have made use of both the mobile phone and holiday insurance. Reviewed on: 23rd August 2024

Great product easy to apply the monthly price could...

Great product easy to apply the monthly price could be cut thro Reviewed on: 23rd August 2024

Excellent product cover

Excellent product as it covers phone insurance, holiday insurance and car breakdown cover - for the individual, not just the car! Reviewed on: 23rd August 2024

Easy and simple to complete

Upgraded from my standard Flexi account and it was really simple to do online. The additional benefits make the monthly payment worth it. Reviewed on: 25th July 2024

Excellent product, offering great extras

Excellent product, offering phone insurance. travel insurance and AA breakdown cover for just £13 a month. Whats more is for the past 2 years Nationwide have given their customers £100 so this account even better! My whole family have an account. Reviewed on: 22nd July 2024

Used travel insurance along with AA breakdown cover.

Used travel insurance along with AA breakdown cover. Both times the service is excellent. Saved a bundle on just having the account, good if you use them bad if you don't. Really happy with the services provided. Reviewed on: 8th July 2024

IT WAS LIKE MAGIC , PUT IN THE CLAIM AND GOT A RESPO...

IT WAS LIKE MAGIC , PUT IN THE CLAIM AND GOT A RESPOND FAST ,PAID MY END OF THE CLAIM AND BOOM. GOT MY CLAIM IN NO TIME. Reviewed on: 21st June 2024

They care about their customers

Their flexplus package provides a lot. But also their recent fairshare payment has been so welcome. Giving £100 to many members just because they can. compare this to other companies that give all profits to directors and high end staff. Incomparable. Reviewed on: 28th May 2024

Nationwide-there for its members

The banking app is very inituitive. the £100 Loyalty payment they make to members is grea Building soc behaviour. I recommended my daughter switch from metro to them which she did-there were unfortunate admin issues, but they came good and compensated her. My other daughter has a flex account and now has a mortgage arranged with nationwide last year which went very well. i like that they still have branches open, but they have restricted some of the opening in more rural branches which i don't like Reviewed on: 28th May 2024

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