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Nationwide: Mortgages reviews

4.55
Based on 197 reviews, last reviewed 17th Apr 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
11%
See only 3 star reviews
6%
See only 2 star reviews
1%
See only 1 star reviews
10%

Latest highest rating:

5

Nationwide mortgage was very easy to set up. Nationwide mortgage was very easy to set up. The steps were clearly defined and the process was quick. Mortgage rates are always competitive too. I wo... Read more Reviewed on: 16th April 2026
Bmon16's avatar
Bmon16

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024
Ian G's avatar
Ian G

About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide Mortgages reviews (197)

Best value mortgage on the market

3
5 year fixed rate mortgage gives peace of mind in the time of Brexit, Covid-19 and whatever comes next. Easy to make it lump same payments up to 10% of mortgage value every year and without penalty. Reviewed on: 11th January 2022

Brilliant!

5
A helpful mortgage lender, with current information always shared via post / e-mail or preferred choice. Reviewed on: 9th October 2021

Good product, good service

5
Fair interest rate and terms. Up to date balance in app and online servicing Reviewed on: 15th April 2021

Great customer service

5
They are always available at the end of the phone and are friendly and helpful. Reviewed on: 25th March 2021

Lovely bit of business

5
Proper company care about their members Reviewed on: 24th March 2021

Good rates- all you need from a mortgage

5
Good interest rates, my whole family is with NW. Worth the switch Reviewed on: 22nd February 2021

Efficient simple process great product

5
Easy process and great competitive rate Reviewed on: 20th February 2021

Poor

1
First Time buyers- flexaccount with Nationwide for over 15 years. Given a DIP for a fixed rate mortgage. Application declined two weeks later after DIP & no reason given? Surely a DIP shouldn't have been given if they then contradict themselves and then decline the full application?? Reviewed on: 9th February 2021

Great interest

5
The lowest interest on the market with no product fee, everything done online, no need to visit a branch, very easy application process, application dealt with quickly Reviewed on: 14th August 2020

Reassurance with Nationwide

5
A reliable company with careful lending criteria which provides reassurance in your product (mortgage in my case) being right for you. They have a common sense approach which is very relatable in a sometimes confusing market in my opinion. Reviewed on: 12th July 2020

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