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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.7 (6039 reviews)

View other NatWest Group - Cora products

4.57

Based on 6,039 reviews, last reviewed 24th Feb 2025

No new 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Ridiculous System A simpe task to order a cheque book to pay the milkman was a mamoth task with stupid circular questions. A simple 'order checkbook' button after logi... Read more Reviewed on: 24th February 2025

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About this product

NatWest Group - Cora Digital Assistant reviews (6039)

Review of the NatWest Group - Cora, Digital Assistant:

Ridiculous System

A simpe task to order a cheque book to pay the milkman was a mamoth task with stupid circular questions. A simple 'order checkbook' button after login would do the job instantly! Reviewed on: 24th February 2025

Fasting and good rate for %

Just good and active company fro all bank when I can comper Reviewed on: 31st March 2023

Great !cora

Cora was helping a lot to the loyal customers overall 24/7 . Reviewed on: 31st March 2023

Absolutely Useless.

Pathetic chat service, never connect to people and just times out. Reviewed on: 31st March 2023

Confusing to use

Difficult trying to switch a joint account Reviewed on: 31st March 2023

Awful experience

Takes ages and never comes up with right choices, when I got through to someone real they were just as useless Reviewed on: 31st March 2023

Fast response

Able to provide hints for my questions Reviewed on: 31st March 2023

A waste of time for me, pathetic!!!

I m on holiday in USA and have been locked out of my account for about a month. CORA or anyone else in RBS have been pathetic. I will be closing my account once I get back to Scotland. The main problem is that I keep being told they are sending me an activation code to my UK address BUT I have told them at least 10 times I am CALIFORNIA USA. I cannot get ANYONE IN RBS to respond to me. despite the fact I have had a heart attack in the last few weeks and need £1300 every month now for medication. This is unbelieveable, BUT TRUE!!! John Mc Dade Reviewed on: 31st March 2023

Fantastic service

Cora helps me to keep on top of my banking and allows for easy bank communication. Reviewed on: 31st March 2023

Faster and convenient

Cora is a really reliable way to check information and even change details on your account without having to wait a lifetime on a call queue Reviewed on: 31st March 2023

Quick and efficient

Cora answered the enquiry quickly and efficiently. The option to print the chat for future reference was very useful. Reviewed on: 31st March 2023

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