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NatWest Group - Cora: Digital Assistant reviews

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4.53
Based on 6,037 reviews, last reviewed 22nd Nov 2024
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
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1%
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0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Stick to calling, far better. I've attempted to use Cora each time I have a problem, it simply doesn't understand plain questions. E. G. How much will it cost to pay off my mortgag... Read more Reviewed on: 22nd November 2024
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Jason P
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NatWest Group - Cora Digital Assistant reviews (6037)

Very good

5
So helpful and responsive technology Reviewed on: 1st April 2023
Hasnain's avatar
Hasnain

Fab Switch

5
Fabulous switch, effortless, and kept me informed every step of the way. You can ask Cora ANYTHING to do with your banking, and she’ll do her best to advise. If she’s flummoxed she passes you over to a member of staff. Reviewed on: 1st April 2023
wm's avatar
wm

Efficient response service

5
Cora has always been accessible and hhelpful for any banking query raised. It allows me to solve any issues I want addressed quickly and also allows me to speak with agents to do the more complicated tasks. Reviewed on: 1st April 2023
Reshil Kothari's avatar
Reshil Kothari

Really easy to use

5
Cora is great for when you have a quick query that needs answering in 5 minutes Reviewed on: 1st April 2023
Joe's avatar
Joe

Helpful always happy to help

4
Clear and precise help when needed. Reviewed on: 1st April 2023
Janice Magri-Boukerma's avatar
Janice Magri-Boukerma

Cora

5
whenever i have a question about my banking cora always has the answers. cora answers my queries quickly and effectively leaving me with no doubt about my initial concern. Reviewed on: 31st March 2023
Aaliyah Reid's avatar
Aaliyah Reid

Going abroad

4
Needed information on going abroad. Found out quick and easily accessible information with using Cora. No need to wait to speak with a member of the team. Reviewed on: 31st March 2023
Tanishq's avatar
Tanishq

Cora is totally useless

1
It has never answered a single question of mine and it wastes a lot of time before putting me through to a human. That also takes many hours. Terrible customer service. Worst chatbot I’ve ever used. Thank you for inviting me to review it NatWest Reviewed on: 31st March 2023
Katestone's avatar
Katestone

Fasting and good rate for %

5
Just good and active company fro all bank when I can comper Reviewed on: 31st March 2023
Dero's avatar
Dero

Great !cora

5
Cora was helping a lot to the loyal customers overall 24/7 . Reviewed on: 31st March 2023
Hussain Rao 's avatar
Hussain Rao

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