NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.6 (6058 reviews)

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4.60

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Very helpful

Speedy reply and clear instructions Reviewed on: 2nd March 2022

Reactivate an account

Quick and easy solution for my enquiries today Reviewed on: 2nd March 2022

Easy Banking experience.

I have been with Natwest for many years now and have never felt let down by them. Easy to communicate with and knowledgeable and friendly staff. I feel that my money is in safe hands and I would not hesitate in recommending them to anybody. Thank you Natwest, from a loyal customer. Reviewed on: 2nd March 2022