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NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

Cora online Banking help for NatWest Group

5
A very quick, easy and helpful service to use when changing my details . Reviewed on: 2nd March 2022

Fast and efficient

5
10 seconds and my request was sorted boom! Reviewed on: 2nd March 2022

Bank issues

5
Cora was happy to help and get my issues solved right away Reviewed on: 2nd March 2022

Very helpful

5
Speedy reply and clear instructions Reviewed on: 2nd March 2022

Reactivate an account

4
Quick and easy solution for my enquiries today Reviewed on: 2nd March 2022

Easy Banking experience.

5
I have been with Natwest for many years now and have never felt let down by them. Easy to communicate with and knowledgeable and friendly staff. I feel that my money is in safe hands and I would not hesitate in recommending them to anybody. Thank you Natwest, from a loyal customer. Reviewed on: 2nd March 2022

simple to use

5
very helpful and informative easy to use especially for someone not tech savvy like myself Reviewed on: 2nd March 2022

Brilliant Support

5
Always prompt to resolve issues and always able to resolve issues as well Reviewed on: 2nd March 2022

Absolutely fantastic

3
Ok very good. Super etc . Wools recommend Reviewed on: 2nd March 2022

Very helpful

5
Easy straight forward questions no hassle thankyou Reviewed on: 2nd March 2022

Review NatWest Group - Cora: Digital assistant now

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