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NatWest Group - Cora: Digital assistant reviews

Name: Digital assistant
Rating: 3.95 (6063 reviews)

View other NatWest Group - Cora products

3.95

Based on 6,063 reviews, last reviewed 28th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026

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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6063)

Absolutely fantastic

Ok very good. Super etc . Wools recommend Reviewed on: 2nd March 2022

Very helpful

Easy straight forward questions no hassle thankyou Reviewed on: 2nd March 2022

safe and supported

very helpful, willrecomend it to all my family and freind .makes me feel safe and supported. Reviewed on: 2nd March 2022

Cora for Gold

Excellent fast and efficient service. Reviewed on: 2nd March 2022

Very helpful

Taken 2 minutes to hopefully sort problem out Reviewed on: 2nd March 2022

Brilliant help!

I had tried calling and sorting out my problem on phone but was taking ages! Went on my app and my issue was resolved in minuets with Cora Reviewed on: 2nd March 2022

Replacement Damaged Credit Card

Quick and to the point once you realised the best solution was to message and ask How to request one Reviewed on: 2nd March 2022

Name change on a business account

Very quick, very effective, no hassle at all Reviewed on: 2nd March 2022

Very good

Quick and easy, understands well and is easy to understand Reviewed on: 2nd March 2022

Excellent work

Cora have Amazing features no need to call in customer service Reviewed on: 2nd March 2022

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NatWest Group - Cora: Digital assistant reviews

100% decrease in 5 star reviews

67% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital assistant now

NatWest Group - Cora Digital assistant reviews (6063)

Absolutely fantastic

Very helpful

safe and supported

Cora for Gold

Very helpful

Brilliant help!

Replacement Damaged Credit Card

Name change on a business account

Very good

Excellent work

Review NatWest Group - Cora: Digital assistant now

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