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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,046 reviews, last reviewed 28th Jun 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

NatWest Bank Hi I have called today NatWest Bank customer service for the help, I was extremely distressed and need they support and help, however after speaking w... Read more Reviewed on: 28th June 2025
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Danuta
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NatWest Group - Cora Digital Assistant reviews (6046)

Quick reply Cora

5
Sorted very quickly and advice was easy to follow Reviewed on: 2nd March 2022
Mandie's avatar
Mandie

Very quick & easy

5
That just made changing my address so easy, thought it was going to be a faff Reviewed on: 2nd March 2022
Joy Rodden's avatar
Joy Rodden

Very Quickly dealt with my problem

5
Lost card was frozen immediately and help given on replacing. Thank you Reviewed on: 2nd March 2022
Marie Williams's avatar
Marie Williams

A very efficient bank service

5
Cora is notably more clear and efficient than many online chat services. My dealings with it have always been positive, delivering the outcomes I desired. Reviewed on: 2nd March 2022
David H's avatar
David H

efficient & easy

4
needed to shut company due to covid affect, made easy by cora Reviewed on: 2nd March 2022
terry edwards's avatar
terry edwards

Swift & Efficient

5
I was extremely impressed with the level of customer service that could be achieved by Cora. Reviewed on: 2nd March 2022
Sonia H's avatar
Sonia H

Great service

5
instant and did the job, very helpful Reviewed on: 2nd March 2022
Plumtree House's avatar
Plumtree House

Great service

5
Fast & efficient easy to use easy to navigate Reviewed on: 2nd March 2022
debby gribbin's avatar
debby gribbin

Handy to use in-app help

5
It's very useful being able to request paying in books, pin number reminders and advice with the in-app assistant. I hope as time goes on, Cora will become more intuitive and cover a wider range of topics. Definitely recommend. Reviewed on: 2nd March 2022
MarieG's avatar
MarieG

Well done NatWest

5
Very efficient excellent service Reviewed on: 2nd March 2022
Ann White's avatar
Ann White

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