Smart Money People Logo

NatWest Group - Cora: Digital Assistant reviews

4.60
Based on 6,046 reviews, last reviewed 28th Jun 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

NatWest Bank Hi I have called today NatWest Bank customer service for the help, I was extremely distressed and need they support and help, however after speaking w... Read more Reviewed on: 28th June 2025
Danuta's avatar
Danuta

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital Assistant reviews (6046)

Very helpful

5
Answered my question quickly and very informative Reviewed on: 2nd March 2022

Great service as always

4
Excellent all done within 2minutes Reviewed on: 2nd March 2022

Oline banking help

5
Very helpful, very quickly answering also very friendly Reviewed on: 2nd March 2022

Great fast service

5
Great fast service and much easier than having to call the branch Reviewed on: 2nd March 2022

New customer

5
As a new customer swapping from my current bank I was apprehensive that the switch would be smooth. Everything was explained simply and I had no issues. I really like the set up of the mobile app, it is easy to navigate and everything I need is there. My PIN didn’t arrive but it was easy to reorder through chat via mobile app and I was kept updated. Overall I am very happy with my new bank. Reviewed on: 2nd March 2022

Excellent

5
Cora made quick work of changing my address, it was very straightforward and very easy. I'd definitely recommend :) Reviewed on: 2nd March 2022

Cora is a friend

4
Cora can help you in getting sorted out and resolving issues. She also knows when you need to talk. Reviewed on: 2nd March 2022

Excellent

5
The service is very clear and very helpful Reviewed on: 2nd March 2022

hassle free

5
It was quite interesting but the system was spot on in responding to my query. Reviewed on: 2nd March 2022

Fast and simple

5
Easy to use quick and efficient Reviewed on: 2nd March 2022

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs