NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.6 (6058 reviews)

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4.60

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Very helpful

Response quickly, and really helpful Reviewed on: 2nd March 2022

very useful

Cora has helped several times with questions and queries I had, not sent on a loop but appropriately directed to the solution. Reviewed on: 2nd March 2022

Natwest/Cora Review

Super quick. Super helpfull. Perfect for anyone who does not like to speak on the phone!! Thanks, Cora :) Reviewed on: 2nd March 2022

Nice and Easy

Every time I have had to make use of Cora's services I've been impressed and wish other on line providers had the same high standard. Reviewed on: 2nd March 2022