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NatWest Group - Cora: Digital Assistant reviews

4.58
Based on 6,039 reviews, last reviewed 24th Feb 2025
No new 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Ridiculous System A simpe task to order a cheque book to pay the milkman was a mamoth task with stupid circular questions. A simple 'order checkbook' button after logi... Read more Reviewed on: 24th February 2025
John S's avatar
John S

About this product

NatWest Group - Cora Digital Assistant reviews (6039)

Review of the NatWest Group - Cora, Digital Assistant:

MAKES YOU FEEL ALL WILL BE OK

5
EXCELLENT service WRIGHT ANSWERS MOST OF THE TIME LOL ALL OF THE T I M E........ Reviewed on: 6th March 2023

Alline

5
No have experience.. fist time in the bank Reviewed on: 26th March 2023

Best Chat bot

5
Im impressed with the reponse in this chat bot Reviewed on: 26th March 2023

Clear and easy to use

4
Found the app clear and easy to use. Which is very important when you are in a rush and busy. Reviewed on: 26th March 2023

Hellow Cora? How are you I am andrew?

5
Are you okay? How can I assist you?? Please let me know?? Reviewed on: 26th March 2023

Good

5
NatWest is good because I like NatWest Reviewed on: 25th March 2023

The service and advice is good

5
I have no problems when using the service. Reviewed on: 25th March 2023

Great

4
Really really really really really Reviewed on: 25th March 2023

Not useful at all.

1
Royal Bank of Scotland let down customers. Cora is present as a tool to help people but ut's completely useless. The bank should hire agents (human beings), not robots. They cannot replace people. Cora did not help. Reviewed on: 25th March 2023

Cora would not answer

1
While trying to get an answer to a question Cora would not answer and when I asked a question there was no reply Reviewed on: 25th March 2023

Fast and easy

5
Fast and easy service to help with any of my needs Reviewed on: 25th March 2023
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