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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6040 reviews)

View other NatWest Group - Cora products

4.58

Based on 6,040 reviews, last reviewed 9th Mar 2025

No new 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

2

I didn't survive the doom loop. I was contacted to close an inactive business account. It is with another branch of NatWest with a separate sort code. I tried using Cora on 3 occasio... Read more Reviewed on: 9th March 2025

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About this product

NatWest Group - Cora Digital Assistant reviews (6040)

Review of the NatWest Group - Cora, Digital Assistant:

MAKES YOU FEEL ALL WILL BE OK

EXCELLENT service WRIGHT ANSWERS MOST OF THE TIME LOL ALL OF THE T I M E........ Reviewed on: 6th March 2023

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⁰00000000ppppppppp000000000000000000000000000 Reviewed on: 20th March 2023

Empathy

Cora is a digital assistant that seems to understand the focus of my query. It is quick and efficient and gets to the answer you are looking for. If the query is complex then it seemlessly connects you with a live assistant. The collaborative nature of Cora is what makes this digital assistant a huge success. Reviewed on: 20th March 2023

Excellent Cora Assistant Service

Cora has been amazing, every time i need help with anything, I know I can rely on her to assist me, friendly and easy to understand and saves time. I would definitely recommend Cora to everyone to make their life easier. Reviewed on: 20th March 2023

Top AI Assistant

Cora is easy to talk to and has a way of streamlining lining the whole approach to signing up and registering for banking Reviewed on: 20th March 2023

Awesome app

Very efficient, easy to deal with Reviewed on: 20th March 2023

Useless App

Absolutely no help in providing answer to any but the most trivial queries . Reviewed on: 20th March 2023

Cora

Very good and pleasant experience Reviewed on: 20th March 2023

Just Excellent how its works

Its very Quick and Easy to Use the Assistance System its need a little bit more Information to old costumer. Very simple to learn Reviewed on: 20th March 2023

Very easy and helpful

I find Cora to be a very useful assistant, has lots of answers to queries but also doesn’t waste time in forwarding you onto an agent if she cannot help. I’ve used Cora’s help many times. Reviewed on: 20th March 2023

Easy and convenient

Very easy to get in touch with a query and good options were provided by Cora. It was very easy and quick to also get in touch with an agent. Reviewed on: 17th March 2023

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