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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6040 reviews)

View other NatWest Group - Cora products

4.58

Based on 6,040 reviews, last reviewed 9th Mar 2025

No new 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

2

I didn't survive the doom loop. I was contacted to close an inactive business account. It is with another branch of NatWest with a separate sort code. I tried using Cora on 3 occasio... Read more Reviewed on: 9th March 2025

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About this product

NatWest Group - Cora Digital Assistant reviews (6040)

Review of the NatWest Group - Cora, Digital Assistant:

MAKES YOU FEEL ALL WILL BE OK

EXCELLENT service WRIGHT ANSWERS MOST OF THE TIME LOL ALL OF THE T I M E........ Reviewed on: 6th March 2023

Cora is the UK's best banking assistant because it is so simple to use.

I was fearful when first using Cora, because I ma so used to telephone communication. Having a person at the end of the phone is very comforting as they provide immediate advice and can also correct errors. Using an electronic system in the past has been cumbersome and often not all questions could be answered, which meant I have had to make a telephone call after a long process to get a result. Without a phone call I was quickly able to renew my mortgage. I've never found the process so easy or quick. It also meant I saved £250 on broker fees. I want to say a big thank you to Natwest Bank for being so wonderful. Reviewed on: 17th March 2023

I ask apple, her is space

It is useless system, not helpful, only ask her pre-set answer. Reviewed on: 17th March 2023

ONLINE

VERY GOOD XXXXXXXXXXXXXXXXXXXXXXXXXXX Reviewed on: 17th March 2023

good service

Just general use of banking system Reviewed on: 17th March 2023

Helpful

Very helpful to me in all my queries Reviewed on: 17th March 2023

doesn't understand what i want

I have a problem with a tranbsaction, I live abroad, I asked how to contact natwest. Cora did not understand what I want Reviewed on: 17th March 2023

very humble in reply

having a good communication...pure in performance Reviewed on: 17th March 2023

Smart and simple

Good for quick query. Informative and a easily reachable. Reviewed on: 16th March 2023

good and friendly, but never really gets to the bottom of the issue.

Quite efficient and useful for when the call handlers are not available, but very limiting and does not usually resolve the problem. It always ends with advice that I have to call in anyway! Reviewed on: 16th March 2023

Good

VerrushjskejshjakwndnsjsjjfnxGood Reviewed on: 16th March 2023

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