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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.7 (6037 reviews)

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4.54

Based on 6,037 reviews, last reviewed 17th Dec 2024

No new 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Cora has gone downhill since new AI I have been with Natwest for our company for 13 years. Cora was always amazing and if couldn't answer then you got a real person quickly. In more re... Read more Reviewed on: 17th December 2024

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Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6037)

Statement request

Supposedly Cora had it all sewn up. Then I gey a message more info needed. Chat to Cora. Except Cora isn't working. Urgent need for paper statement now delayed. Thanks for a lousy service. Reviewed on: 15th March 2023

Good

Cora is good, easy to use , resolved my problem Reviewed on: 15th March 2023

Simply amazing!

Cora is always been a great help. Especially when you need the answer to your question righr there and then. Reviewed on: 15th March 2023

Absolutely useless

Have tried a couple of times and both times total waste of effort 0/1000 Reviewed on: 15th March 2023

Mr Hassan Amer

I can’t send you my id to open my accounts Reviewed on: 15th March 2023

Not happy

Cora is of no good if it goes to sleep on customers who need help. This is rubbish we dont need. Reviewed on: 15th March 2023

Do not help me anyhow.

I need to cancel a switch and it can not do it. It says that will pass with an agent, but I have been trying for 3 days and still not happening. And I need to do it online because there's no telephone number and when I found one, they say because I applied online, it has to be cancelled online... Reviewed on: 15th March 2023

Cora doesn't work gave up switching bank account

Tried contacting 5 times via Cora without success. It has been 10 days and my account has not been switched. Cora is useless. Don't bother. Reviewed on: 15th March 2023

Absolute rubbish

reply times from NatWest are complete rubbish. if lucky you'll get 2 replies a day - some not even a reply a day. Reviewed on: 14th March 2023

Super Support!

Cora has been incredibly useful when needing questions answered….. get some through to the right team quickly if they can’t answer it for me!! Reviewed on: 14th March 2023

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NatWest Group - Cora: Digital Assistant reviews

No new 5 star reviews

33% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6037)

Statement request

Good

Simply amazing!

Absolutely useless

Mr Hassan Amer

Not happy

Do not help me anyhow.

Cora doesn't work gave up switching bank account

Absolute rubbish

Super Support!

Review NatWest Group - Cora: Digital Assistant now

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