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NatWest Group - Cora: Digital Assistant reviews

4.55
Based on 6,037 reviews, last reviewed 17th Dec 2024
No new 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Cora has gone downhill since new AI I have been with Natwest for our company for 13 years. Cora was always amazing and if couldn't answer then you got a real person quickly. In more re... Read more Reviewed on: 17th December 2024
Carole R's avatar
Carole R

About this product

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NatWest Group - Cora Digital Assistant reviews (6037)

super efficient

5
My experience with cora has always been good, really quick, clear and convenient. love it Reviewed on: 14th March 2023

Useless

1
I found using Cora VERY FRUSTRATING, Cora said that I was going to be connected to a colleague. Still waiting to be connected, absolutely useless and a total waste of time. Reviewed on: 14th March 2023

5 Star

5
5 Star its really really useful and all services Reviewed on: 14th March 2023

Good luck Cora

5
Cora, is definitely one of the best computers, she actually works. Have you noticed most computer’s like Cora are women, we are the best! Reviewed on: 14th March 2023

RBS has been great so far

4
I am happy since switching the experience has been good so far my only issue is that switching a joint account appears too confusing but my sole account has been brilliant thanks. Reviewed on: 13th March 2023

Divorce is complicated

1
I do not see boxes or fields for people to write my information Reviewed on: 12th March 2023

Struggled to set up online banking ad found that while tge agent was pleasant they kept referring ne elsewhere.a phone call to help out would have been better

3
Pleasant staff but solutions provided unsatisfactory and feel I was passed on Reviewed on: 11th March 2023

Easy

5
Easy to access, easy to use, easy to understand, easy to get the information needed. Reviewed on: 11th March 2023

Cora

5
I find the Cora banking app assistant very helpful and efficient in dealing with your issues and problems promptly and always resolves them within a few days five stars for cora Reviewed on: 11th March 2023

Best banking ai

5
The best banking ai of all the major banks. Reviewed on: 10th March 2023

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