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Review of the NatWest Group - Cora, Digital Assistant:

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Utter Garbage

Kept getting Error message. My responses just disappeared into ether. System just seem to freeze. Had a question regarding possible unusual activity on account. Gave up. Tried phoning fraud number. Twice put on hold after entering security responses then cut off after about 2 mins on hold. Given the nature of my enquiry this is more than poor. Just hope everything is OK with my accounts. Reviewed on: 22nd March 2023

S Si

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