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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6040 reviews)

View other NatWest Group - Cora products

4.58

Based on 6,040 reviews, last reviewed 9th Mar 2025

No new 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

2

I didn't survive the doom loop. I was contacted to close an inactive business account. It is with another branch of NatWest with a separate sort code. I tried using Cora on 3 occasio... Read more Reviewed on: 9th March 2025

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About this product

NatWest Group - Cora Digital Assistant reviews (6040)

Review of the NatWest Group - Cora, Digital Assistant:

MAKES YOU FEEL ALL WILL BE OK

EXCELLENT service WRIGHT ANSWERS MOST OF THE TIME LOL ALL OF THE T I M E........ Reviewed on: 6th March 2023

Cora doesn't work gave up switching bank account

Tried contacting 5 times via Cora without success. It has been 10 days and my account has not been switched. Cora is useless. Don't bother. Reviewed on: 15th March 2023

Absolute rubbish

reply times from NatWest are complete rubbish. if lucky you'll get 2 replies a day - some not even a reply a day. Reviewed on: 14th March 2023

Super Support!

Cora has been incredibly useful when needing questions answered….. get some through to the right team quickly if they can’t answer it for me!! Reviewed on: 14th March 2023

super efficient

My experience with cora has always been good, really quick, clear and convenient. love it Reviewed on: 14th March 2023

Useless

I found using Cora VERY FRUSTRATING, Cora said that I was going to be connected to a colleague. Still waiting to be connected, absolutely useless and a total waste of time. Reviewed on: 14th March 2023

5 Star

5 Star its really really useful and all services Reviewed on: 14th March 2023

Good luck Cora

Cora, is definitely one of the best computers, she actually works. Have you noticed most computer’s like Cora are women, we are the best! Reviewed on: 14th March 2023

RBS has been great so far

I am happy since switching the experience has been good so far my only issue is that switching a joint account appears too confusing but my sole account has been brilliant thanks. Reviewed on: 13th March 2023