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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6040 reviews)

View other NatWest Group - Cora products

4.58

Based on 6,040 reviews, last reviewed 9th Mar 2025

No new 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

2

I didn't survive the doom loop. I was contacted to close an inactive business account. It is with another branch of NatWest with a separate sort code. I tried using Cora on 3 occasio... Read more Reviewed on: 9th March 2025

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About this product

NatWest Group - Cora Digital Assistant reviews (6040)

Review of the NatWest Group - Cora, Digital Assistant:

Good quick service to answer your questions in a quick straightforward manner

Straightforward. Fast and useful. Good service Reviewed on: 12th March 2022

Everything safe, easy and clear

I definitely Recommended 100% Reviewed on: 11th April 2023

Very helpful

Very helpful with all my queries. Did not glitch/error code like other online chats I have been part off Reviewed on: 11th April 2023

It's honestly a great step history

This is an amazing feature of the app, it always allows me to fix any banking related issue without hassle. Reviewed on: 11th April 2023

Super helpful

It leads you to the right direction. It's efficient and not to time consuming. Reviewed on: 11th April 2023

Excellent

I have lot of doubts while I switched my account to NatWest so I asked help in Cora. It gives me a proper solutions. Reviewed on: 11th April 2023

Gave me the info I needed

Gave me the info I needed and then when I needed to speak to an agent, put me in a queue. Reviewed on: 11th April 2023

Inaccessible. Not helpful.

I cannot access Cora on any of the pages I have been advised to visit. Instead, I keep getting sent though a loop of vague, unhelpful information which opens the same useless tabs over and over again. I don’t want to read about Cora or take lessons, I just want assess to customer support. Reviewed on: 11th April 2023

Useless

No intuitive logic, better off waiting for over an hour on hold for a human idiot Reviewed on: 11th April 2023

Cora's ok

Cora comes up with the goods when needed easy to use Reviewed on: 11th April 2023

Great service

There's always help when you need it Reviewed on: 11th April 2023

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