Write a review

NatWest: Black Account reviews

Name: Black Account
Rating: 4.61 (225 reviews)

View other NatWest products

4.28

Based on 225 reviews, last reviewed 20th Apr 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Always provided excellent personal service Always provided excellent personal service Reviewed on: 20th April 2025

Latest lowest rating:

1

Bad Customer Service.. It is almost impossible to get through to a person on the phone. After waiting for over an hour I was offered call back which I accepted but which nev... Read more Reviewed on: 15th April 2025

Read all reviews See your review

About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Black Account reviews (225)

Review of the NatWest, Black Account:

Black account is great, but a little pricey.

Black account is great, but a little pricey. I was lucky enough to get a £10/m discount, plus earn cash back on spends and bills, so really it mostly pays for itself. Reviewed on: 21st February 2024

Bank app

Quite useful, convenient and secure. Reviewed on: 20th March 2023

Our Bank Manager is always with us.

As we spend a lot of our time these days overseas or travelling in the UK our Nat West App has become our constant travelling friend. What a difference from when we joined the Nat West 60 years ago this month. Reviewed on: 20th March 2023

Best bank

I recently opened natwest account and have had the beat experience so far Reviewed on: 19th March 2023

Excellent app

Does everything a banking app should. Well done NatWest Reviewed on: 16th March 2023

Tidy, clean, fies what I need

With NatWest 40 years. Slow to catch on but over the past 3 years regular upgrades to their services have been great. Reviewed on: 12th March 2023

No issues

Good account. Pay £2 a month to get £5 back. No issues running the account. Can set up text alerts to notify you when things are happening - eg.overdrawn, less than £10 balance etc. Reviewed on: 9th March 2023

Great experience

Great bank ever. Ever happy to help, fast class customer service, products are great. Very supportive all the times. Reviewed on: 8th March 2023

Pocket account management

All my accounts carried in my pocket and accessible 24/7 anytime anyplace. Bills payable and cheques able to be deposited. Convenient and efficient. Reviewed on: 5th March 2023

It's a fantastic, user-friendly app

The app of NatWest has revolutionized the concept of banking completely. It's unbelievable that banking can be made so easy and hassle-free. Reviewed on: 5th March 2023

Simply excellent

A first class bank with great services and an awesome app. Reviewed on: 4th March 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from permanent tsb 1.88 from 15 reviews
Student 20 Account
from Bank of Ireland 0.00 from 0 reviews
Premier bank account
from HSBC 3.13 from 83 reviews

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub