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NatWest: Black Account reviews

Name: Black Account
Rating: 4.24 (232 reviews)

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4.24

Based on 232 reviews, last reviewed 24th Mar 2026

400% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Great app, service and benefits. Great app, service and benefits. Reviewed on: 24th March 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (232)

Best bank

I recently opened natwest account and have had the beat experience so far Reviewed on: 19th March 2023

Excellent app

Does everything a banking app should. Well done NatWest Reviewed on: 16th March 2023

Tidy, clean, fies what I need

With NatWest 40 years. Slow to catch on but over the past 3 years regular upgrades to their services have been great. Reviewed on: 12th March 2023

No issues

Good account. Pay £2 a month to get £5 back. No issues running the account. Can set up text alerts to notify you when things are happening - eg.overdrawn, less than £10 balance etc. Reviewed on: 9th March 2023

Great experience

Great bank ever. Ever happy to help, fast class customer service, products are great. Very supportive all the times. Reviewed on: 8th March 2023

Pocket account management

All my accounts carried in my pocket and accessible 24/7 anytime anyplace. Bills payable and cheques able to be deposited. Convenient and efficient. Reviewed on: 5th March 2023

It's a fantastic, user-friendly app

The app of NatWest has revolutionized the concept of banking completely. It's unbelievable that banking can be made so easy and hassle-free. Reviewed on: 5th March 2023

Simply excellent

A first class bank with great services and an awesome app. Reviewed on: 4th March 2023

Excellent Bank

Very happy with Natwest and their services. Reviewed on: 1st March 2023

Easy to use

Set up was easy, informative and helpful, always on the other end of the phone to help if needed, personal service Reviewed on: 28th February 2023

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