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NatWest: Black Account reviews

Name: Black Account
Rating: 4.24 (232 reviews)

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4.24

Based on 232 reviews, last reviewed 24th Mar 2026

400% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Great app, service and benefits. Great app, service and benefits. Reviewed on: 24th March 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (232)

Easy to use, excellent back up from the bank

Easy and simple to use. Information they provide is excellent and never had any issues. Provides insurance, car hire, holiday insurance etc. Would recommend to others. Reviewed on: 4th April 2023

Very useful extra benefits

If you paid for all the benefits separately it would cost you more. Gives great peace of mind knowing car breakdown cover, travel insurance are in place. Airport lounges, holiday booking ser ice and concierge service are very helpful for event tickets. Reviewed on: 4th April 2023

Good and easy app to use.

Excellent app for mobile to use and very useful. Reviewed on: 4th April 2023

My trusted bank

My favourite bank for having a current account. Best customer service in the branches and really easy app. Reviewed on: 4th April 2023

Simple helpful banking

Stress free banking. Easy to access via mobile app. Makes life so easy. Highly recommended. Reviewed on: 3rd April 2023

Easiest online banking app..

Completely intuitive to the needs of the user, personalisation is simple and everything you need is within easy reach. Reviewed on: 3rd April 2023

Great value for money

This saves me a lot of money in breakdown & mobile phone insurance plus I get to use an airport lounge when going on holiday! Reviewed on: 23rd March 2023

Efficient and informative

Easy access to all aspects of my account Reviewed on: 21st March 2023

Bank app

Quite useful, convenient and secure. Reviewed on: 20th March 2023

Our Bank Manager is always with us.

As we spend a lot of our time these days overseas or travelling in the UK our Nat West App has become our constant travelling friend. What a difference from when we joined the Nat West 60 years ago this month. Reviewed on: 20th March 2023

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