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NatWest: Black Account reviews

4.15
Based on 228 reviews, last reviewed 18th Nov 2025
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Always provided excellent personal service Always provided excellent personal service Reviewed on: 20th April 2025
Vecta2's avatar
Vecta2

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Black Account reviews (228)

Simple helpful banking

5
Stress free banking. Easy to access via mobile app. Makes life so easy. Highly recommended. Reviewed on: 3rd April 2023

Easiest online banking app..

5
Completely intuitive to the needs of the user, personalisation is simple and everything you need is within easy reach. Reviewed on: 3rd April 2023

Great value for money

5
This saves me a lot of money in breakdown & mobile phone insurance plus I get to use an airport lounge when going on holiday! Reviewed on: 23rd March 2023

Efficient and informative

5
Easy access to all aspects of my account Reviewed on: 21st March 2023

Bank app

5
Quite useful, convenient and secure. Reviewed on: 20th March 2023

Our Bank Manager is always with us.

5
As we spend a lot of our time these days overseas or travelling in the UK our Nat West App has become our constant travelling friend. What a difference from when we joined the Nat West 60 years ago this month. Reviewed on: 20th March 2023

Best bank

5
I recently opened natwest account and have had the beat experience so far Reviewed on: 19th March 2023

Excellent app

5
Does everything a banking app should. Well done NatWest Reviewed on: 16th March 2023

Tidy, clean, fies what I need

5
With NatWest 40 years. Slow to catch on but over the past 3 years regular upgrades to their services have been great. Reviewed on: 12th March 2023

No issues

5
Good account. Pay £2 a month to get £5 back. No issues running the account. Can set up text alerts to notify you when things are happening - eg.overdrawn, less than £10 balance etc. Reviewed on: 9th March 2023

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