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NatWest: Black Account reviews

4.21
Based on 226 reviews, last reviewed 7th May 2025
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
6%

Latest highest rating:

5

Always provided excellent personal service Always provided excellent personal service Reviewed on: 20th April 2025
Vecta2's avatar
Vecta2

Latest lowest rating:

1

Poor and unexperienced Team member I am submitting this review due to the poor and unhelpful service I received from a team member named Priyank Rawat. His explanation regarding charges... Read more Reviewed on: 7th May 2025
Ayden H's avatar
Ayden H

About this product

NatWest Black Account reviews (226)

Review of the NatWest, Black Account:

Great app

4
its a great app that helps you with everything u need. And the customer service is excellent. Reviewed on: 24th February 2023

Great account

5
Easy app, great features, saves me money! Reviewed on: 20th February 2023

Best overall bank

5
I’ve had the best experience and NatWest has the best app Reviewed on: 20th February 2023

Simply the best!

5
I have to say NatWest online banking is the best banking app out there and I have tried & tested most. It’s simple stupid approach is awesome everything is where you would expect it to be! I have even closed accounts that I have had because there online solution just doesn’t match up to NatWest’s - 5 Star Reviewed on: 19th February 2023

The best ever for over 10 years

5
My other accounts did not protect my interest Reviewed on: 19th February 2023

Fantastic Bank

4
Having banked with NW for 18 years I’d never switch. I’ve dabbled with the fintech banks but it’s not the same. The products and service is far superior with NW Reviewed on: 19th February 2023

Good value as a paid for account

5
Very efficient and friendly whenever I call them. Always sort out the problem if not always 1st time. Very satisfied over many years Reviewed on: 19th February 2023

Great value

5
Very happy with all aspects of the black account Reviewed on: 19th February 2023

Very user-friendly app

5
Great design, great functionality. I love the NatWest app. Reviewed on: 19th February 2023

Great app

5
I love using the natwest black account online banking app Reviewed on: 19th February 2023

Simple and works.

5
Just simple good banking. Never any problems. Reviewed on: 19th February 2023

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