Ayden H's community profile page

Write a review

Viewing profile for,

Ayden H

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the NatWest, Black Account:

View on product page

Poor and unexperienced Team member

I am submitting this review due to the poor and unhelpful service I received from a team member named Priyank Rawat. His explanation regarding charges on my credit card was unclear and did not resolve my concerns. I had to contact the credit card team myself and wait a long time to receive accurate information—something that should have been clearly communicated in the first place. This experience was frustrating and disappointing, especially as a loyal customer. Reviewed on: 7th May 2025

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.