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NatWest: Black Account reviews

4.31
Based on 223 reviews, last reviewed 2nd Apr 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
9%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

Natwest A Taste of Excellence I have banked with Natwest in excess of 40 years. their professionalism is second to none in the banking world. I have my main bank account with them,... Read more Reviewed on: 2nd April 2025
Deborah Moulton's avatar
Deborah Moulton

Latest lowest rating:

1

Ditching Natwest I've been a Natwest customer for 14 years and in the last month I've started to have problems getting access to lounges with my Dragonpass. Will be ch... Read more Reviewed on: 21st October 2024
David B's avatar
David B

About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Black Account reviews (223)

Review of the NatWest, Black Account:

All banking

5
Never had any major problems with NatWest, and if I have I’ve always gotten compensation and an apology swiftly, also these guys were the only ones to give us a decent mortgage, 10 stars for NatWest! Reviewed on: 23rd December 2019

Everything I have needed

5
Fantastic service any time I’ve been to any branch m Reviewed on: 19th February 2023

Access 24 hours a day, banking when it's convenient to me !

5
Great interest rates, easy access Reviewed on: 19th February 2023

Very reliable professional service

5
NatWest is very reliable and customer oriented. This comes at a price, but I appreciate the service. NatWest app is easy to use Reviewed on: 18th February 2023

Excellent

5
Great service, for me this is the most important aspect of a bank Reviewed on: 18th February 2023

Great benefits

5
Great service - concierge and travel insurance Reviewed on: 18th February 2023

Cant ever fault the service I get

5
Yes my Black Account t costs me just over £30 a month but the benefits I get from this more than out weigh this! Kerry my Banking Manager always goes above and beyond and is on hand if I ever need her for anything. Reviewed on: 18th February 2023

Great value.

5
Great access and security. Great benefits giving Great savings. Backed up by Great service. Reviewed on: 18th February 2023

Best bank

5
Amazingly awesome. Good app. Easy to manage the everyday banking Reviewed on: 18th February 2023

Excellent premium account

5
Great benefits and excellent service Reviewed on: 18th February 2023

Brilliant

5
Brilliant banking best out there Reviewed on: 18th February 2023

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