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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2101 reviews)

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4.50

Based on 2,101 reviews, last reviewed 15th Jun 2025

7% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025

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About this product

NatWest Basic Account reviews (2101)

Review of the NatWest, Basic Account:

very happy

very good service never had any issues Reviewed on: 9th February 2018

Crooks! Bad

Awful service, do not trust these crooks! Reviewed on: 27th July 2023

Easy to use

User friendly, good customer service Reviewed on: 17th July 2023

Easy process to open an account

Ray process to open the basic bank account Reviewed on: 15th July 2023

Nice app that isn't pushy

A lot of other banking apps are pushy about marketing their other services and it's annoying. Natwest's app feels more relaxed and like it is there as a service for you, not a marketing vehicle. Reviewed on: 13th July 2023

Horrendous automated compter response system

If the system does not understand your question it just asks the same question over and over again and you get stuck in a loop - frustrating is not the word! Reviewed on: 4th July 2023

NatWest account

This bank is very up front and will never give you products you can not afford. Reviewed on: 26th June 2023

Great bank

Easy to use account top bank as well Reviewed on: 19th June 2023

Dialy banking

Very satisfied I love to bank with natwest Reviewed on: 16th June 2023

Well Customer Service

NatWest staff is very helpful to solve problems, especially they are treated customers all around aspects, and most important is they did efficiency. Thank you. Reviewed on: 11th June 2023

highly recommended!

NatWest is a renowned bank. With NatWest, I experience reliability, convenience, and personalized service. They offer a wide range of banking products and services, from current accounts to mortgages and loans. NatWest's digital banking platform provides easy access to manage my finances, and their branch network ensures convenient in-person support. I appreciate NatWest's commitment to delivering tailored solutions and providing a trusted banking experience for all my financial needs. Reviewed on: 11th June 2023

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