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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.61 (2102 reviews)

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4.51

Based on 2,102 reviews, last reviewed 4th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025

Latest lowest rating:

1

Account Disappeared Left Without Access or Explanation My current account suddenly vanished from the NatWest app right after I transferred money to another bank account in my own name. No warning, no messa... Read more Reviewed on: 4th November 2025

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2102)

good

no problems at all with this account. Is easy to use and staff are helpful both on the phone and in branch Reviewed on: 28th August 2015

An account that will probably have all the things you will ever need, just don't risk going into the red.

Ever had a 'lite' version of software? then this could be viewed in a similar manner. Think of it as a simple bank account with no frills, so if you won't miss having the likes of a cheque book and won't need the safety net of having an overdraft, this will be an ideal account to have, and as I have found out, it is perfect for my needs, I was even assured by staff that should I need to, I can always apply to upgrade to a more flexible account in the future with a chance of being accepted. Opening up the account was straight forward enough and just needed proof such as a driving licence and proof of address such as a utility bill. The no frills of this account suited me, as it still gave a debit card I could use free of charge in ATMs, I just had to make sure that there was enough cash in my account or else I would be charged some hefty fees if I went overdrawn, but, if you are pretty disciplined with that sort of thing, this should not be a worry, but still needs to be taken into account. All in all, this does most of what other accounts do, and will suit those that are finding it hard to get an account elsewhere because of past credit issues for example. I would highly recommend. Reviewed on: 27th August 2015

Helpful and kind.

My daughter needed a bank account and we went to our local branch and they were very helpful and friendly making it a simple process. They asked my daughter questions that she could answer to help open the account and then gave her all of the information that was needed. It gave her confidence in opening an account and also made her feel grown up doing it. Highly recommended. Reviewed on: 26th August 2015

A simple bank account

I don't often use my bank account as I am a housewife. I needed a bank account that is simple to use and that has some emergency money just in case. This bank account does all those things and the staff in my local branch are very polite and helpful. I would recommend it to people who have no need of paid features or cards. Reviewed on: 25th August 2015

Excellent Customer Service

I had some financial difficulties and my account went into overdraft on 2 accounts.I rang Natwest to come to some arrangement to get my accounts back in credit.They were fantastic and removed around 70% of all charges which left me to pay a the remaining in installments which was paid up very quickly.I even received a phone call after to inform me they were able to remove extra charges.I could not recommend Natwest enough for the fantastic help they gave me.I will never use a different bank again.Thank You Natwest. Reviewed on: 16th August 2015

No complaints!

A long standing member and I have had no problems with Natwest which have not been solved. Staff are friendly and approachable. Reviewed on: 15th August 2015

The customer service is really quick and easy.

I went to the bank a few days ago to set up a new account for my daughter. The member of staff that I spoke to was really kind and helpful. She was very informative and gave me and my daughter all the information we needed to make a decision about whether to choose this bank or not. Reviewed on: 10th August 2015

My experience with NatWest is all good.

I have been using Natwest for a long time and the service with natwest is good. They do not bother you with any junk emails or offers. They get the job done straight away and the staff are helpful. Reviewed on: 10th August 2015

no problems at all.

i have never had any problems with natwest bank. my account was easy to open and my online banking is easy to use. Best mobile banking by far its simple and well laid out and easy to find out previous transactions ect. Reviewed on: 29th April 2015

Great

I can't complain about this banking branch, after being with them for over 5 years I have never had a issue with the company, very nice and friendly people and always willing to help with anything you need help with, the staff are friendly and helpful and always happy to help, I reccomend this branch to many people who are looking to change or swap to a different account. Reviewed on: 28th April 2015

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