Write a review

Go to business site

NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.51 (2138 reviews)

View other NatWest products

4.51

Based on 2,138 reviews, last reviewed 23rd Apr 2026

13% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Best account transfer Since transferring from another current account I've found the NatWest app the easiest tool to use for my regular transactions. Plus the small monthly... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

Read all reviews Write a review

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Everyday account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Everyday account reviews (2138)

Banking has never been so easy

I am with Nat west since 2009 and wish I would've chosen them straight away when i moved to the UK. Their telephone service is brilliant. Highest Security and very helpful and friendly. Reviewed on: 12th February 2016

Customer for nearly 50 years

I love my bank which I have been with for nearly 50 years, they treat me as a valued person, not a number, take time to sit and talk about problems I may have but saved my sanity when my husband died and came to my house to guide me through all the paperwork I had to do, personal as well as banking. 10 out of 10 for Nat West Reviewed on: 12th February 2016

Helped with bereavement

I love Nat West have been great helping me and my mom when she was becoming more and more ill helped us so i could do more for her and then was very good when she passed away they have a bereavement department that helped with everything from financial to funeral. Reviewed on: 12th February 2016

30 years experience

I've been with my bank for 30 years so I guess I must love them! natwest Reviewed on: 12th February 2016

Decent bank account with no frills just good customer service

The staff at NatWest are brilliant and I love that they do not insist on automated banking like Barclays do. The account doesn't offer any extra perks but nor does it give me a headache. Banked with them for years. Reviewed on: 5th February 2016

Customer Service Joys

Entering the NatWest bank where I live, I was immediately rushed to and asked if I could be helped. This would be pleasant if the young lady asking me had been enquiring about my banking needs rather than subtlety asking "was I lost?" In her defence my appearance was questionable; being a young girl with excessive facial piercings and raggy clothes. But after I had told her my intentions, she became uninterested and pointed in the general direction of what I needed. After a few more banking visits I learned the more senior members of staff are very welcoming and helpful, and they are what has made my money management so easy and my experience with NatWest an on going success. (forgetting the time that I was led into an overdraft at 15) Reviewed on: 5th February 2016

The mobile app makes on-the-go banking easy

The natwest mobile app has made day-to-day banking a lot simpler. It means I can check my account balance and direct debits at any time. When going out for a meal with friends one of us pays by card and the others simply transfer the money directly into their account - so there's no need to faff about with change. When I left my debit card round my boyfriend's house it was a life saver as I could get cash out of an ATM with my phone. It has therefore proved it's usefulness time and time again! Reviewed on: 4th February 2016

no problems..been with them for years

Always found staff to be more than helpful. They showed me how to use the automated paying in service, saved a lot of time. Reviewed on: 3rd February 2016

Natwest will always treat you fair, with overdrafts, fees and customer care

I have been with Natwest for many years and applaud their great customer service. Phone, online and branch banking, overdrafts fees and loans all top ranking. . Reviewed on: 26th January 2016

current account

Ive had a fantastic experience with natwest! Theyve always been very polite and helpful in store and very helpful over the phone! Can't recommend them enough! Reviewed on: 26th January 2016

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Choice Current Account
from Santander 4.23 from 22 reviews
Current Account
from Clydesdale Bank 3.61 from 61 reviews
Silver Added Value Account
from Lloyds Bank 4.00 from 22 reviews

Want to see more from NatWest?

Life Insurance
from NatWest 5.00 from 3 reviews
Tracker Rate Mortgage
from NatWest 5.00 from 5 reviews
Rooster card
from NatWest 4.93 from 17655 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub