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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2061 reviews)

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4.60

Based on 2,061 reviews, last reviewed 4th Feb 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

amazing easy to use. amazing easy to use. been using natwest for a very long time honestly can’t complain Reviewed on: 4th February 2025

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2061)

Review of the NatWest, Basic Account:

The best bank

I like it, because fast and cheap Reviewed on: 19th February 2023

Every time they are very good

If I have money problems Natwest have helped me Reviewed on: 4th April 2023

App has dramatically improved over the past couple of years

The mobile app is so much better than it used to be. I love the NatWest app! Easy to speak to someone, easy to control cards and money. No complaints! Reviewed on: 4th April 2023

The best

I have a card since 2015 and I have never had any problems. Thank you Reviewed on: 4th April 2023

Very easy to navigate

Makes banking almost a pleasure. Reviewed on: 4th April 2023

A Bank for the people

Most supportive bank to their customers! Reviewed on: 4th April 2023

Great App easy to use fabulous

Was easy to set up on my I phone step but step instructions Reviewed on: 4th April 2023

Great and easy to use

Really good easy to use app and great other accounts too Reviewed on: 4th April 2023

Online banking

Easy to use and easy to to see your business Reviewed on: 4th April 2023

Always closing my branch

I’ve now had two branch closures with cash machines taken out . Can’t get anyone on the phone. . Very disappointing as it used to be such a great bank Reviewed on: 4th April 2023

Efficient friendly customer service and fantastic app

I have other bank accounts but my NatWest account is the one that stands out, staff are friendly and efficient, both online and in the bank itself. The App is excellent, I use it every day, it’s accessible and so simple to use. Reviewed on: 4th April 2023

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