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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2064 reviews)

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4.51

Based on 2,064 reviews, last reviewed 12th Feb 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Love using the app to keep an eye on my... Love using the app to keep an eye on my transactions Reviewed on: 12th February 2025

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2064)

Review of the NatWest, Basic Account:

SUCCESSFUL EXPERIENCE!

Thank you for being absolutely fantastic/brilliant for the last twenty years! Thank you for going over and above! Thank you for the excellent service! I will NOT be banking with other banks! Thank you very, very much for helping to get my refund back! I know that you will have done an impeccable job of going the extra mile in doing your absolute/very best no matter what! Reviewed on: 23rd January 2023

Natwest are amazing

They are brilliant at supporting customers. Always helpful when my account has been hacked before. Good products too. Reviewed on: 29th March 2023

Aintree Branch

The staff at Aintree help my with questions and queries I had after switching my account. They were extremely helpful xxx Reviewed on: 29th March 2023

Quick and friendly service staff are amazing and friendly

Staff are always polite and friendly helpful service I've been with nat west for many years never had cause for complaint Reviewed on: 29th March 2023

Review

Top bank easy to navigate would tell everyone to use Reviewed on: 29th March 2023

Excellent bank

Very good bank and very reliable Reviewed on: 28th March 2023

Best bank in the uk

I have no problems with natwest i have been with muliple banks I can say this is my favourite Reviewed on: 28th March 2023

I have been banking for over 20 years

Service very good all the time. Reviewed on: 28th March 2023

Good bank

App is a bit cluttered but still good, could be made easy to use bank app. Other than that good bank. Reviewed on: 28th March 2023

Customer service

Very good customer service . I had some problem in opening account, but staff were so helpful to me. Reviewed on: 27th March 2023

Best Banking App

Easy to use and secure. The app allows me to carry out transactions from the comfort of my home. Reviewed on: 27th March 2023

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