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NatWest: Basic Account reviews

4.50
Based on 2,078 reviews, last reviewed 2nd Mar 2025
1300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

I've been a valued customer for many years they've a... I've been a valued customer for many years they've always been very helpful and friendly. The customer service is excellent. Reviewed on: 2nd March 2025
Anthony Pearce's avatar
Anthony Pearce

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025
Panos Ef's avatar
Panos Ef

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2078)

Review of the NatWest, Basic Account:

Meets the essentials

4
Does everything you need to but the app can be confusing to navigate if you're not technology fluent Reviewed on: 13th January 2025

Amazing

5
I like using natwest is easy to use Reviewed on: 21st March 2023

Best app

5
Use multiple bank apps beyond uk, this is by far the best Reviewed on: 21st March 2023

Suitable bank for everyday use

4
Natwest is a very reliable bank with a useful mobile application and it has decent services. Reviewed on: 20th March 2023

On point

5
Opening the account was seemless Reviewed on: 20th March 2023

Best Bank

5
Please keep banks open the elderly don't like on line banking Reviewed on: 20th March 2023

Natwest

5
Helpful people in branch, will always help you no matter what Reviewed on: 20th March 2023

NatWest is the best and easiest bank to bank with

5
Very easy, friendly staff, easy to apply for product online. Reviewed on: 20th March 2023

Easy to use

5
Switch over was easy no issues. App so simple to use Reviewed on: 20th March 2023

Excellence

5
Great service, fast and easy to understand. Amazing customer service, always willing to help. Reviewed on: 20th March 2023

The perfect online bankong

5
Everything is perfect with that bank Reviewed on: 19th March 2023

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