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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2059 reviews)

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4.61

Based on 2,059 reviews, last reviewed 14th Jan 2025

100% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

4

I use them for basic account banking i liked that t... I use them for basic account banking i liked that they added the option of holding a foreign curency account but would like to see more options on it... Read more Reviewed on: 14th January 2025

Latest lowest rating:

1

Loss of funds and appalling service First they declared my bank account dormant. Closed it and took all the money. It's almost impossible to contact their customer services. They don't ... Read more Reviewed on: 27th December 2024

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2059)

Review of the NatWest, Basic Account:

Natwest Current Account

A helpful service desk when I had lost my card and a new one delivered the next day Reviewed on: 20th December 2018

Easy process to open an account

Ray process to open the basic bank account Reviewed on: 15th July 2023

Nice app that isn't pushy

A lot of other banking apps are pushy about marketing their other services and it's annoying. Natwest's app feels more relaxed and like it is there as a service for you, not a marketing vehicle. Reviewed on: 13th July 2023

Horrendous automated compter response system

If the system does not understand your question it just asks the same question over and over again and you get stuck in a loop - frustrating is not the word! Reviewed on: 4th July 2023

NatWest account

This bank is very up front and will never give you products you can not afford. Reviewed on: 26th June 2023

Great bank

Easy to use account top bank as well Reviewed on: 19th June 2023

Dialy banking

Very satisfied I love to bank with natwest Reviewed on: 16th June 2023

Well Customer Service

NatWest staff is very helpful to solve problems, especially they are treated customers all around aspects, and most important is they did efficiency. Thank you. Reviewed on: 11th June 2023

highly recommended!

NatWest is a renowned bank. With NatWest, I experience reliability, convenience, and personalized service. They offer a wide range of banking products and services, from current accounts to mortgages and loans. NatWest's digital banking platform provides easy access to manage my finances, and their branch network ensures convenient in-person support. I appreciate NatWest's commitment to delivering tailored solutions and providing a trusted banking experience for all my financial needs. Reviewed on: 11th June 2023

natwest disappointment

very unprofessional, rude, disenterested Reviewed on: 5th June 2023

Friendly Staff

They were patient and waiting for me to answer because of my stammer. I tried other banks myself, before Natwest, and they wouldn't wait long enough and hung up. Reviewed on: 2nd June 2023

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