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NatWest: Personal Loan reviews

Name: Personal Loan
Rating: 4.5 (154 reviews)

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4.50

Based on 154 reviews, last reviewed 11th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

14%

Latest highest rating:

5

Very quick application process. Very quick application process. Cash has always been in my account straight away. Paperwork and repayment schedule are easy to understand and you know... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Worst bank and I have seen it go good to... Worst bank and I have seen it go good to terrible Reviewed on: 30th March 2024

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About this product

NatWest personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our NatWest personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a NatWest personal loan, we'd love you to write a quick review too.

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NatWest Personal Loan reviews (154)

Easy loan

Easy to arrange , great rates can see all the information and manage it easily online Reviewed on: 29th January 2023

Easy, Quick, Reliable & Efficient

Applying for the loan only took minutes and I had all the information and funds into my account with a few hours! All done within the Mobile App, in the comfort of my own home. taking no more than 10 minutes! Reviewed on: 20th January 2023

Very helpful

Fast, easy, very efficient and payment made very fast Reviewed on: 14th January 2023

amazing conditions

first you take out a personal loan from the bank. super low interest rates and normal monthly payments. I also opened a business account. I am very happy that I deleted them. I would work with them in the future. I would recommend them. everything is more than easy, fast and normal prices. I'm happy. I have been with them for over 6 years. Reviewed on: 13th January 2023

Great Customer Service

When taking out a loan with NatWest they gave great customer service. We had to do an online video chat as it was during the pandemic. It was very easy from start to finish Reviewed on: 15th August 2022

Personal loan application for home improvements

Applied for 40k home improvement loan but taken over 10 days to process. Slow bank slow loan approvals. Called and they couldnt give updates. Tried to contact chat bot on app but they refuse to help with my loan application. Get this fixed or you will lose customers Reviewed on: 6th July 2022

Reliable

Was an easy stress free process applying for my loan with Natwest through the app. Would recommend. Reviewed on: 5th July 2022

Never use for a loan

Good APR thats of you get it after waiting for days weeks. Submit app says congratulations then says we may need more evidence then wait for more days. Nothing wait for the post 4 day nothing then supply information then they change the rate. Forget this, applied with another lender and got funds withing the day. This is for a small loan not a mortgage! Don't apply shocking not even a good mortgage lender we are still with then unfortunately. Reviewed on: 28th April 2022

Fantastic service and hassle free

I approached the bank about a loan and the experience was fantastic throughout. Staff were well equipped to sort my request and dealt with promptly Reviewed on: 4th April 2022

Never ever again

These charlatans cancelled my final payment of my loan then wouldn't accept my payment in any way except via direct debit, which they were unable to set up. Their customer service advisors varied from inept to liars. Never ever would I use this bank for anything again. Reviewed on: 15th March 2022

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