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NatWest: Rooster card reviews

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4.92
Based on 13,255 reviews, last reviewed 15th May 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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Latest highest rating:

4

User friendly good customer support User friendly good customer support Reviewed on: 15th May 2025
Anshul T's avatar
Anshul T

Latest lowest rating:

1

Happy Always helpful and friendly, easy to deal with Always helpful and friendly, easy to deal with Reviewed on: 16th April 2025
Kelvin O's avatar
Kelvin O
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About this product

NatWest Rooster is a kids debit card and app to help your child learn money management skills.

Set spending limits, add money easily and get spend notifications with this prepaid children’s bank card from NatWest. Existing customers get access to Rooster for free.

NatWest Rooster reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Rooster card reviews (13255)

Great for kids

5
Brilliant service to help children enter the digital world of banking and money x Reviewed on: 20th January 2023
Stace's avatar
Stace

Easy to use

5
Very easy to use. my son chose his own jobs to do for rewards. I like that I can keep track of his spending with the notifications and that if he loses his card there's a restriction on contact less payments (5 payments then I have to reset). Its quick and easy for me to top up his account. Reviewed on: 20th January 2023
Sue baker's avatar
Sue baker

Great card

5
I use mine for my daughter as a first bank account and its working really well and very easily to use too Reviewed on: 20th January 2023
Alastair Lane 's avatar
Alastair Lane

Not happy

2
Ordered the rooster card was told 10 days max for delivery still waiting 20 days after can't ever get through to a real person it's always robots that are useless and can only use 2 worded answers how are you suppose to support customers with robots that don't even work absolutely fuming !!! Reviewed on: 20th January 2023
Stephrob0108@gmail.com's avatar
[email protected]

Rooster

2
Not great when locked out of child app. Won’t aloud u to return no customer number to call for help Reviewed on: 20th January 2023
karen's avatar
karen

Review

5
Friendly and excellent customer service. Easy to use app. Reviewed on: 20th January 2023
Lee Hally's avatar
Lee Hally

Great for kids

5
Fantastic way for children to manage their own money in a safe way. Reviewed on: 20th January 2023
Rhiannon 's avatar
Rhiannon

NatWest are great to bank with

5
I have had an account with NatWest for a really long time now and I have never had any problems the weren't sorted out very quickly and the customer service is really great. Reviewed on: 20th January 2023
Mrs V M Lowe's avatar
Mrs V M Lowe

Great children's app

5
Great app that encourages savings by giving kids incentives to earn pocket money Reviewed on: 20th January 2023
Lindsay Saki 's avatar
Lindsay Saki

Daughter loves rooster

5
Me and my daughter have been using rooster for a week now. Really straight forward to use. Daughter loves it Reviewed on: 20th January 2023
Kelly 's avatar
Kelly

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