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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1231 reviews)

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4.76

Based on 1,231 reviews, last reviewed 30th Nov 2024

8% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

I didn’t have any issues at all. I didn’t have any issues at all. When I needed to call it was dealt with promptly. The welcome hamper was a nice surprise. Reviewed on: 30th November 2024

Latest lowest rating:

1

I made an overpayment on 22nd August . I made an overpayment on 22nd August . I received a written letter in the post on 7th September , (dated 2nd September ) with details of my balance an... Read more Reviewed on: 7th September 2024

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Newbury Building Society Mortgages reviews (1231)

Review of the Newbury Building Society, Mortgages:

Arranging for a new mortgage

Application via our agent and then the arrival of the new mortgage went reasonably well and smoothly, and did not take long. Reviewed on: 18th November 2024

Reply from Newbury Building Society Hi Nigel, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 27th November 2024

After my fix term ended for my mortgage the team and...

After my fix term ended for my mortgage the team and management at product switch helped me get the best outcome for my new fixed term. Reviewed on: 20th September 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd September 2024

Good communication

Was good communication they worked really well with my mortgage advisor so direct contact was minimal. Provided all documents in a timely manner with great explanations as I was a first time buyer Reviewed on: 20th September 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 23rd September 2024

The process seemed to take a longer time than expect...

The process seemed to take a longer time than expected to complete. Reviewed on: 19th September 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 10th October 2024

Newbury Building Society unbeatable mortgage rates

We come back to The Newbury Building Society everytime our mortgage product needs to be renewed. Each renewal we research other providers but NBS always comes up with the best rates, their customer service is great and we feel reassured that our mortgage is safe with this organisation. Reviewed on: 19th September 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd September 2024

I made an overpayment on 22nd August .

I made an overpayment on 22nd August . I received a written letter in the post on 7th September , (dated 2nd September ) with details of my balance and new monthly payment which I : 1) disputed the calculation and 2) queried the first payment of the reduced amount Reviewed on: 7th September 2024

Reply from Newbury Building Society Thank you for your feedback David, we will be in touch about your overpayment. Response date: 9th September 2024

Excellent service as usual..

Renewing existing mortgage product,superb service as usual from Kate Rockall with a good outcome.Rapid admin and actions.My only complaint is your ridiculous secure message service,I have over the years only twice managed to access the message,this time took me 40 minutes they are so secure as to be totally useless-please make them useable! Reviewed on: 7th September 2024

Reply from Newbury Building Society Thank you for taking time to provide feedback Charles, we do appreciate it. We are currently looking to improve the secure messaging service, with a new system, and appreciate your frustration. Response date: 9th September 2024

Very easy process from start to finish.

Very easy process from start to finish. Best rate in the market for a 5 year fixed. Completed on time with no queries at all and all correspondence replied to very promptly. Would highly recommend based on the experience with our remortgage to Newbury Reviewed on: 6th September 2024

Reply from Newbury Building Society Thank you for taking the time to provide feedback, we do appreciate it! Response date: 9th September 2024

Mortgage product transfer

Very easy to transfer to a new product at the end of my existing rate. Reviewed on: 6th September 2024

Reply from Newbury Building Society Hi Sean, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 11th September 2024

Newbury have always been so helpful, patient, profes...

Newbury have always been so helpful, patient, professional and a pleasure to deal with - they never let us down. Reviewed on: 6th September 2024

Reply from Newbury Building Society Hi Di, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 16th September 2024

Very efficient communication

All the members we spoke to communicated very efficiently. The mortgage offer was also the best by far. Reviewed on: 31st August 2024

Reply from Newbury Building Society Hello Julie, we appreciate the time taken to leave us a review, thank you. Response date: 2nd September 2024

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